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January 2024 by Jenna Bates
I always have great visits with Lenny, Vince and Amy. We have purchased a few used vehicles from them and I feel they try to be honest with what they know about the vehicle. We have had wonderful results with what we chose to buy there. Highly recommend if a used vehicle is on the Horizon for you.
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August 2023 by Dalton Berlener
I walked into Vince Kolb not expecting to buy anything, I was just wanting to look for something. They helped me so much with my payment options and making sure my plan was affordable. I just couldn’t resist and I bought an amazing Chevy Equinox. They made it so easy and they didn’t pressure me to add any un-needed features. If anyone is new to buying cars this is the go to place to look for a car! They will tell all the information that’s needed and won’t lie to you. They are honest and work with you!
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May 2023 by austin waters
Beware! Shady Car Dealership: Deceptive Practices and Hidden IssuesI recently had a terrible experience with Vince Kolb Auto Sales, and I strongly advise everyone to steer clear of this place. They engage in deceitful practices and deliberately hide multiple issues with their vehicles.First and foremost, the dealership flat-out lied about the condition of the car I purchased. They assured me that it had undergone a thorough inspection and was in excellent shape. However, within days of driving it, I started experiencing major problems. It became evident that they had concealed existing issues, including engine troubles, "Head Gasket Blowing within a month of owning not even putting 300 miles on the car," multiple bolts missing, exhaust hangers snapped and misplaced, all exterior clips for engine bay cover missing, oil leak from the side of the cylinder head "then assured they fixed it after returning it once," and even the air filter and BCM mounted incorrectly. Even the key fob missing the key inside of it. Also, the sales manager "Amy" saying she would get me a new one and once again lied to just get me out of the office to make the sale! Also, all splash guards missing, probably from there so called "detailer," that did not know how to put anything back on after taking it off "sad, sad place."Moreover, the car had a history of head gasket problems that the dealership conveniently neglected to mention. It had been serviced when they purchased the vehicle and did not say anything till all these issues had started to occur, resulting in significant engine damage. This information would have greatly affected my decision to purchase the vehicle, but they intentionally kept it hidden. The 2017 Honda Civic even had a super rough idle and a bad shaking stutter under load which again, "they said they fixed or addressed."The customer service at this dealership is abysmal. When I confronted them about the issues, they displayed a complete lack of interest to fix the issues even when finally getting through they said they once again "fixed the issues," but in reality, never did. They were dismissive and uncooperative, making it clear that they prioritized profit over customer satisfaction.Save yourself the headache and financial loss--avoid Vince Kold Auto Sales at all costs. Their dishonesty and deceptive practices are unacceptable. Instead, seek out reputable dealerships that prioritize transparency and customer trust. Don't make the same mistake I did. So many issues that I had with a car that was supposed to be "brand new," instead it is now in the shop for almost a month now getting several issues there "shady mechanics," were already supposed to fix. Obviously being able to tell the job was done by unprofessional people not knowing how to do their job correctly.Go to a different dealership and get your money's worth, don't let these people take your time away and make you without a car like me! If I could give 0 stars I would! Run, Run, Run!
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May 2023 by Austin B.
Beware! Shady Car Dealership: Deceptive Practices and Hidden IssuesI recently had a terrible experience with Vince Kolb Auto Sales, and I strongly advise everyone to steer clear of this place. They engage in deceitful practices and deliberately hide multiple issues with their vehicles. First and foremost, the dealership flat-out lied about the condition of the car I purchased. They assured me that it had undergone a thorough inspection and was in excellent shape. However, within days of driving it, I started experiencing major problems. It became evident that they had concealed existing issues, including engine troubles, "Head Gasket Blowing within a month of owning not even putting 300 miles on the car," multiple bolts missing, exhaust hangers snapped and misplaced, all exterior clips for engine bay cover missing, oil leak from the side of the cylinder head "then assured they fixed it after returning it once," and even the air filter and BCM mounted incorrectly. Even the key fob missing the key inside of it. Also, the sales manager "Amy" saying she would get me a new one and once again lied to just get me out of the office to make the sale! Also, all splash guards missing, probably from there so called "detailer," that did not know how to put anything back on after taking it off "sad, sad place."Moreover, the car had a history of head gasket problems that the dealership conveniently neglected to mention. It had been serviced when they purchased the vehicle and did not say anything till all these issues had started to occur, resulting in significant engine damage. This information would have greatly affected my decision to purchase the vehicle, but they intentionally kept it hidden. The 2017 Honda Civic even had a super rough idle and a bad shaking stutter under load which again, "they said they fixed or addressed." The customer service at this dealership is abysmal. When I confronted them about the issues, they displayed a complete lack of interest to fix the issues even when finally getting through they said they once again "fixed the issues," but in reality, never did. They were dismissive and uncooperative, making it clear that they prioritized profit over customer satisfaction.Save yourself the headache and financial loss--avoid Vince Kold Auto Sales at all costs. Their dishonesty and deceptive practices are unacceptable. Instead, seek out reputable dealerships that prioritize transparency and customer trust. Don't make the same mistake I did. So many issues that I had with a car that was supposed to be "brand new," instead it is now in the shop for almost a month now getting several issues there "shady mechanics," were already supposed to fix. Obviously being able to tell the job was done by unprofessional people not knowing how to do their job correctly. Go to a different dealership and get your money's worth, don't let these people take your time away and make you without a car like me! If I could give 0 stars I would! Run, Run, Run!
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April 2023 by Brad
Amy and her staff were very friendly and helpful when I purchased a used vehicle from them. They gave me a really good deal on a really good suv.
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April 2023 by Kim Lentz
Ozarks hidden gem...Amazing customer service. They got to know me in order to understand what type of vehicle I needed. It's such a relief to have a reliable vehicle that fits my needs. I will be returning when I get a second vehicle.
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March 2023 by EverybodylovesChris
I just purchased a vehicle from this family owned dealership, and they have been nothing but helpful, punctual, and honest. They are fair in negotiations, especially with someone's credit like mine. All I have is good things to say. Would recommend swinging by and seeing what they could do for you.
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December 2022 by TopShelf Collectibles
Overall was a great buying experience. Amy does a great job trying to get you the best deal. They do an excellent job of informing you of every detail in the process. Also it’s nice to buy from a local place, making it easier to fix any issues you may have. They are quick to help you out.
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November 2022 by Stephanie Graham
Amy is AMAZING! Down to earth and not pushy! She will go above and beyond to meet your needs! Super sweet lady!
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September 2022 by Gigi Silsbee
We bought a car from Vince 18 yrs ago when he was located in Jefferson City & were so happy he moved to the Lake area knowing if we needed a nice pre-owned car---this is where we'd find it. We stopped in a few days ago, spoke with Amy, telling her what type of vehicle we were looking for, how much we wanted to spend & what we had for trade-in. She showed us several vehicles on the lot that had everything on our "wish" list. Not only did she have us test drive, she let us take one overnight to see if it was the right car for us. One day later we were driving off with the perfect car; couldn't be happier with the money they gave us on the trade-in. If you're looking for a great car, don't want to be insulted by trade-in value of your old one, need a salesperson who listens & works to find the best vehicle for you: Go see Amy & Vince.
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August 2022 by Donna Griffith
The crew at VK are just in a different league than any other dealership at the lake. The quality of the autos, the knowledge base of sales staff (Lenny!), the ease with which you go through the finance/paperwork stuff (Amy!). They have spoiled my family for any other!!Amazing, wonderful, warm folks.
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July 2022 by Regina Hilgar
Owner is wonderful and very honest. We have bought a few vehicles from this business. Very pleased with every purchase!!
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January 2022 by Tonya Craig
I purchased a vehicle from here this summer and was so impressed with the level of service I received from Amy. My work schedule is crazy and they were so understanding and flexible with me. I got a fantastic deal on my new to me van (btw it has all the bells and whistles I love it) I got a good price on my trade in. They sell quality! If you’re looking for a fantastic preowned vehicle this is the place to go. Thank you! I look forward to purchasing more vehicles from you
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December 2021 by Kathleen Harris
I am a 75 year old woman who has put off buying a car simply because of all the bad experiences I've had with car dealers throughout the years...but after owning my car for 27 years it had become a liability to my independence. I dreaded the process so I put all my efforts in to researching dealerships from Jefferson City to Springfield as well as researching every vehicle I found within my price range, and mileage limits. Then I found what I considered to be the best vehicle for the money, for the mileage, at Vince Kolb Auto Sales but I didn't rush my decision. Finally, biting the bullet, I called to speak with a salesperson and was SO fortunate to be given to Amy. A woman salesperson and she immediately removed some of my anxiety and as I read all the wonderful reviews about her and Vince on Google I felt instantly at ease. As a senior citizen I had very little credit ratings as I pay cash for all most items but Amy spent a day getting me approved for the loan on the car I had chosen. Not only did she get financing, but with VERY affordable payment as well as a 3 year ASC Deluxe warranty, stop gap insurance and vehicle assistance. Not only would I buy another car through Vince Kolb Auto Sales, but I would recommend this dealer to anyone looking for quality, low mileage vehicles at an affordable price! Thank you Amy! Vince Kolb Auto Sales is the best dealer at Lake of The Ozarks!
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December 2021 by Jeff Orphan
I recently purchased a truck from Vince Kolb that had a couple of issues that were not noticeable until the truck had been driven a few more miles than a usual test drive would reveal, after realizing the problems, I called Vince Kolb and reported the trouble. He immediately said that the issues would be resolved and he would stand behind the truck. I am very pleased with the outcome after he and the mechanics resolved the problems at no expense to me with a loner until the truck was fixed. Above all my expatiations and very well taken care of. Defiantly will be the place I go to next time
