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March 2024 by Brian Lewis
I recently took my SUV to Advance Transmissions based on a diagnostics from Firestone that lead me to believe a catastrophic issue with my transmission. The transmission was a rebuild and was only a few years old, so still under warranty. After calling around to a few shops, some would honor the warranty while some would not, I ended up taking it to Advance Transmissions based on the fact that they would service it under warranty and were the most responsive.I'm really glad I did. I can't say things would have been worse at other shops, but I could totally see being taken advantage of elsewhere. The issue stemmed from a single missing o-ring. They had it assessed, replaced, tested, and ready in a day or two. And since it was such a simple fix, they made it free of charge. It was originally looking like it would be a lot of labor expense even if the part was under warranty. But instead, they were honest, courteous, and respected me as a customer. I'll definitely be taking any future business here.
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March 2024 by 1000bfoehl
One of the most honest auto repair shops I’ve ever seen. I worked with John. I told him my problem and over the phone. He helped me get my transmission working again saving me thousands of dollars I would highly recommend this transmission shop and the staff.
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February 2024 by James Wigger
Excellent job on rebuilding my transmission along with great service. I fully recommend this place! Five ⭐⭐⭐⭐⭐ out 5!!!!!
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February 2024 by Mitch #
These guys are very nice and knowledgeable. Location can be a bit hard to find, but it's worth it.
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February 2024 by Andria Xela
Brought my 2012 Chevy Sonic in suspecting it of having transmission issues. They were quick to tell me about a coupon they had for free diagnostics. They ran the Diagnostics and let me know that the issue I was having could sound like to be the transmission or two cheaper problems. They assured me that they would check every option that it could be. Received a call back and they said that it was probably a bad cv joint (i think) and they were going to get it up onto the lift after they had my approval and try to replace the part and if that worked they would drive it for a little bit and see if that solved the issue. They quoted me $500 at this point. I received a call back a few hours later and they said that my car was finished and ready to go, and that ended up not needing the entire new part as mine was still functional it was just loose. So they got everything back to where it was supposed to be, took it upon themselves to drain access fluid and refresh my fluid and even let me know that I had a bad tire that was going to be needing to be replaced. I went from being quoted $4,000, to $500, two upon picking my car up at a total bill of $142. These people were insanely nice and went above and beyond and were super honest as well. As a woman in my mid-20s I'm used to being taken advantage of at auto shops because they think they can tell me it would be any number of things and I would just agree to have it fixed... not this place, they do truly care about the customer and want to give the highest level of service they can deliver. I will recommend them to anyone that needs to go in for transmission work, and I will also return if I ever have another issue.
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November 2023 by Mike Hammock
Took our family van by Advance Transmissions and they immediately pulled it in to look at an oil leak I am having problems with. They inspected it quickly and let me know that they don't do that kind of work, but that I should definitely go back to WALMART to have my oil housing looked at because it is cracked and I am extremely low of oil. AMAZING that they helped me find the problem but didn't charge me. I would have paid for this kind of kind help! No wonder they have such good reviews!
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April 2023 by Danny Foster
I called a few places while my F250 4x4 was in tow on a wrecker Advance quote was way better and they delivered every word they said they'd do. I had my vehicle back in a week shifting good! Thank you men!
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March 2023 by Jeremy Wahl
Those guys at Advance Transmissions are great. Even though they did not fix what was wrong with it, they helped point me in the right direction. Everything that my Nissan Rogue was doing pointed at the CVT transmission. After they did the diagnostic on it, they found that the transmission was fine. It had to do with the voltage on the pedal to the throttle body. When they called and told me what it was, they said the charge would just be for the diagnostic. Johnathan said if you look on our web page, there is a coupon for a free diagnostic, which everything didn't cost me anything. I live 3-4 hours away form them and that will be the only place I take my vehicles with a transmission problems. They are a good honest company.Service: Transmission
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January 2023 by Donald Babb
They had my car for a month… let me know how long it would take… when I got it back it shifted again. Best 2300 I’ve ever spent on a car. I’m happy with their service and would recommend anyone to go there. It’s been almost 2 years and no problems.Service: Transmission
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November 2022 by Claudia Jenkins
Ken and Scott are some of the nicest people ever. We just had our transmission replaced/rebuilt by this business. Not only did he give us a very fair price, they got the work done in a week. They care about their customers as their transmission warranty is 3 years, 100k miles. They want you to return in 2 weeks, 40k miles and 80k miles, to check on things. We are happy to keep it local and to a family owned business. Highly recommend you check them out if you need a new transmission or rebuilt one.Service: Transmission repair
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August 2022 by Scott Lueck
Excellent service for rebuilding transmission on 2006 Acura TL. It's been three years and it's still working like new. They also completed the 40,000 service trans oil change with no issues this week. Highly recommend.Services: Transmission repair
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July 2022 by Anthony Cyr
I took my 1999 Chevy Silverado 1500 to this company because the transmission went out. I was able to get my truck back in a very timely manner and everyone there was super friendly and helpful. I also was thrilled to get a 3 year 100,000 mile warranty and they offered to look over the truck after 15 days at no charge to check for leaks. About 2-3 weeks after having the work done, my truck was leaking some transmission fluid. I called them in the morning and brought it in and they had it fixed by the end of the day. I use my truck for work hauling trailers and haul trailers for recreational use and have been very impressed on how well the truck is doing.Service: Transmission repair
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July 2022 by Bob Rucker
Ken and his team did a great job repairing my 4 wheel drive on my GMC dually.Service: Transmission repair
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May 2022 by Lisa Antrobus
I took my car to this place even though it wasn't close to me because the reviews were so great. My 2012 Nissan Altima was having transmission issues (losing power after driving on the highway at high speeds and slipping). They decided to rebuild my transmission for $4,000 and a 3 year warranty.The first warning sign that I should have taken my care somewhere else was that I was asked to text the place to remind him the day before my appointment. Then I had to follow up with the place every couple of days for updates while my transmission was being rebuilt because they never sent any updates and couldn't give me a day or estimated day it would be completed. They also don't accept credit card without charging a 4% fee.After the transmission was rebuilt, I needed to get my transmission flushed and he couldn't confirm that it could be done the same day I dropped it off because "the building could burn down or employees could call in sick."Throughout my 3 year warranty, I had to take the car back in 3 times for additional work on the transmission (was slipping) and had to pay for towing each time or my warranty would have been voided. Who knows if my car was every really fixed because I was too nervous to take it on long trips and before it was rebuilt by this company, I never had issues driving within the St. Louis area.Finally, I had them fix my rear brakes (recommended by them) at the same time they were fixing one of the many issues I was still having with the transmission and just weeks later a different company (one I have used and trusted for years) said my front brakes needed to be replaced. I am confused as to why they recommended the back and not the front when either both were bad or they "fixed" something that wasn't needed.All that being said, I find this company incredibly unreliable, unorganized, and not trustworthy. I would never recommend them to anyone.Services: Transmission repair
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May 2022 by Lisa A.
I took my car to this place even though it wasn't close to me because the reviews were so great. My 2012 Nissan Altima was having transmission issues (losing power after driving on the highway at high speeds and slipping). They decided to rebuild my transmission for $4,000 and a 3 year warranty. The first warning sign that I should have taken my care somewhere else was that I was asked to text the place to remind him the day before my appointment. Then I had to follow up with the place every couple of days for updates while my transmission was being rebuilt because they never sent any updates and couldn't give me a day or estimated day it would be completed. They also don't accept credit card without charging a 4% fee. After the transmission was rebuilt, I needed to get my transmission flushed and he couldn't confirm that it could be done the same day I dropped it off because "the building could burn down or employees could call in sick." Throughout my 3-year warranty, I had to take the car back in 3 times for additional work on the transmission (which was slipping) and had to pay for towing each time or my warranty would have been voided. Who knows if my car was ever really fixed because I was too nervous to take it on long trips and before it was rebuilt by this company, I never had issues driving within the St. Louis area. Finally, I had them fix my rear brakes (recommended by them) at the same time they were fixing one of the many issues I was still having with the transmission and just weeks later a different company (one I have used and trusted for years) said my front brakes needed to be replaced. I am confused as to why they recommended the back and not the front when either both were bad or they "fixed" something that wasn't needed. All that being said, I find this company incredibly unreliable, unorganized, and not trustworthy. I would never recommend them to anyone.
