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January 2024 by Nathan Hamilton
Beware!!! This is a fraudulent bank. I deposited a check from a business I own that is registered with the state, and they closed my account, rejected incoming transactions, and then kept the deposit. I'm having to sue to retrieve my funds!
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August 2023 by Alison R
My savings account fell below $1,000. In 5 months, I have now had $50 taken from my account as maintenance fees. If they don't want my business, I wish they would be up front and tell me that. When I complained that these fees were exorbitant, they refunded only $30. I tried to call the phone number given on their web site and was sent to a customer service call center. They couldn't help me because it was not merchant fees that I was requesting to have refunded. Repeatedly, they told me there was nothing they could do about refunding the other $20. Refused to send me to anyone who could help me. I have been a customer since the 70's and they appeared to care less. I will definitely be looking to going to another financial institution.
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November 2022 by D Altares
What's the point in listing a phone number to speak with a representative if you never answer your phone or return calls. Absolute joke in quality of communication.
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August 2022 by Matthew Bican
Was applying for a credit card when I saw my ss was wrong. Guy behind the counter was super nice and helpful and ended up helping me get a better card too
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March 2021 by john adams
I think the Lake St. Louis branch caters to losers who don't work and or retired folks. There hours are not for worthwhile working people who do banking after work. I believe there covid hours need to start at 3:00 pm and finish at 8:00 pm.Thank You
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December 2020 by Aylea Butler
The Lady was very nice, pleasant, respectful and helpful. She made sure I understood, gave helpful suggestions and walked me through some of the items I needed assistance with. I opened an a new account as well to assist in paying off some of my debt.
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January 2020 by Anna Alt
Tabitha was very kind to me after a long day.
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July 2019 by Davis Aerial Photography
Great place! Fast and easy and love the hours!
