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March 2024 by Nathan
The Springfield Arvest bank is so kind, courteous, and go above and beyond to make sure I'm happy. But I can't, and won't say the same for their other branches. The one in Marshfield, and this one. This bank has a male manager, who is like their Marshfield counterpart, who is snotty, disrespectful, as well as thinks he's better, than you. Refused to sell me change bc I didn't have a business account. Lied to my face, saying it was a new rule, that when I asked my Springfield branch, they told me there was no rule saying that. Very judgemental, as well as discriminating. Bc of my dressing, as in wearing a flannel shirt, t shirt, jeans, with a goatee, and my hat on backwards, and that I only had a personal account, not a business account, I was refused business. So since they couldn't make money off me, and I wasn't dressed in a business suit, I was treated with disrespect, as well as looked down upon. It shouldn't matter how much money you got, or how you dress, to be treated as an equal, and not have someone lie to your face. I've been to many banks, and it sickens me how many of them act this way. I go to banks that I don't even have an account at, and get treated like I am a king. I am a person, I have feelings, I deserve to be treated the same way as anyone else, no matter how I dress, how much money I got, or if im asking someone to actually do their job. It's so sad to see how people treat each other these days. You take God out of everything, and then you take the morals out of everyone as well.
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October 2023 by Mary Decker
Have worked in banking for 35 years helped open 3 brand new banks. Mostly hometown.Feels good to go where you are appreciated as a customer. With all newest technologies.
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July 2023 by Patti Howell
Been banking there for years. Always friendly and helpful. They go out of their way to do what you need them to do.
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July 2023 by Mrs. A
I had an excellent experience. The banker was courteous and informative.
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November 2021 by Christopher Davis
Don’t use! I was using a atm to deposit cash into my account it took over $4000 dollars with out putting into no ticket nothing all all you get from customer service is basically we will get to it in a month stay far far away from them.
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August 2021 by Stacey “Nana” Driskell
Polite tellers, fast and on top of the game
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January 2021 by Stacey Driskell
Polite tellers, fast and on top of the game
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September 2019 by Thomas Batson
Great family atmosphere
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August 2019 by Angel Couch
Friendly been my bank ? for years?
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April 2019 by Default User
Great customer service! I love these girls at the Lebanon branch! It's also nice to be able to deposit cash and checks in their ATM. By far the best place in town
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March 2019 by Braxton Myers
I walked in and immediately got a heart attack. Thanks Obama, 3/5 stars
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December 2018 by Whiteboard Christian
Excellent service. Best banking experiences we've ever had.
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December 2016 by Jarod Braddy
Nice people there! Friendly!