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November 2023 by Betty Hensley
False advertisement on the mattresses!! The picture that they have up for the $120 isn't even close to the mattresses that are actually $120. The $120 ones that he has are the thickness of a baby crib mattress! That's not just me being dramatic either I promise!
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October 2023 by Kelly Lewis
We had a great experience with them! Got a great quality mattress for a great price.
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July 2023 by Johni Czechorosky
Best Buy Mattress Direct has lots of great mattresses for the lowest prices around. But the best part about them is Rich and his willingness to make sure the customer gets the best service possible and taken care of properly. He made sure we got the mattress we wanted for a great price AND he went way out of his way to handle our warranty claim for us quickly. Thank you Rich!
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July 2023 by Ellen Dulle
If your needing a mattress this is your store. Great deals and friendly.Tom and I bought a mattress and it was so much cheaper and a high quality mattress. Don't throw away your money when you can buy one from Rich at BOX DROP Mattress in Lebanon Missouri.
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February 2023 by Rollene Gregorie
Love our bed we got from them
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February 2023 by Jennifer Jackson
Great experience purchasing local and keeping dollars in or community! Love the mattress and Rich is great!! Delivered mattress right on time. Very honest. Thank you for your service Sir!!!
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December 2022 by Kimberly Velde
My 18 year old daughter bought a bed from this place for $500.00 . She was completely ripped off! Shame on you for taking advantage of a young lady who knew no better as to what she was conned into buying. $500 bought a full size mattress and box spring and that's IT! The mattress isn't even pillow top. These people couldn't even throw in a standard bed frame. Once I seen how they swindled my daughter I wanted to take this POS right back and demand a refund but didn't because they made sure to tell my daughter NO RETURNS! NO REFUNDS! once it's out the door it's hers. I'm spreading the word about this awful place so then maybe the next young adult who goes shopping here for a bed will get what they pay for
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December 2022 by Marillyn Willis
Should have gone here first. Mom is downsizing & entering Assisted living. Rich made excellent recommendations & held our purchase for several days till we received the keys. Then delivered within hours of my text! Terrific service. I will go back here anytime I need mattresses. Thanks!
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December 2022 by Linda Dennison
I called Rich and set up an appointment for yesterday to look at the mattress that I wanted. Rich was very knowledgeable about everything and he is very friendly. I set up another appointment for the next day. Went, got approved for financing within minutes. The experience was definitely worth it. I won't go anywhere else. Going to go back and get 2 more beds from them. Even, Louise was very helpful. Thank you to everyone there. I will be back!!!!
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December 2022 by Jose Calderin
I would like to thank Rich for all the help he gave me on choosing the right mattress for me and my wife. We are both very glad that we chose Best Buy Mattres in Lebanon for our purchase. We won't go anywhere else. Thanks again Rich.
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December 2022 by Nancy Daniel
Customer service was excellent . He explained about the difference in mattresses. My mattress was delivered to me since I had to wait one day, not many would do that. Will be going back when I need to replace my others mattresses.
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December 2022 by Kelsey Gould
Bought new mattresses for me and my daughter with the help of Rich. He was really nice and helpful through the whole process! Definitely recommending them from here on out. Thanks again!
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December 2021 by Danielle Dismang
I was able to get a mattress for my children at a discounted price! Loved the owners, they were so helpful.
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December 2021 by Rená Hamilton
According to their hours of operation, they were open, but they were in fact not open. I drove all the way across town for nothing. I ended up finding my mattresses elsewhere....they missed out on a huge sale because they won't keep their hours updated.
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December 2021 by Stephanie Martin
We purchased our adjustable frame and mattress here. Great prices and awesome service!