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December 2025 by James Williams
Great tools fair prices super friendly staff. Membership prices makes it even better.
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October 2025 by Jerry Southard
Great buys
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September 2025 by Alex Wegner
They were very helpful and friendly at this location. Staff was great and the selection was fantastic. Very attentive and made sure I was taken care of. Very positive experience at this location and would definitely go again.
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September 2025 by Isaac warzone
Love it!
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August 2025 by Julie Nyman
Love this place! We have our own business and purchase alot of tools and they always back their products up.
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August 2025 by KK
Everything you need
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July 2025 by Cindy Collins
When you need a tool or an item, but you need it to be within budget… this is your place. Staff is helpful and kind.
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July 2025 by Ernest Brickey
Love this store usually have any tool I need in stock and friendly service good quality and good price
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July 2025 by Kimmie Clark
Great spot lot's of stuff with good prices
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July 2025 by John Cook
good place for cheap tools
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July 2025 by Randall Smerud
I always find the tools I'm looking for at a great price. If I got the wrong thing had no problem getting exchanged. Very helpful staff at all the stores I've been to.
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June 2025 by T Young
Staff is friendly and knowledgeable. Usually they have whatever I'm looking for
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May 2025 by cking7565
Always has great prices
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April 2025 by Kim Keltner
One of the nicer stores in the chain. Staff is always friendly and it's very clean.
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April 2025 by Rachael
Extremely disappointed with Harbor Freight. We had an eye on a specific trailer since August of last year and it was never available at any stores near us. Finally, a week ago we see that our store in Springfield had a few. We get to the store and they do not have the trailer. They tell us that their Lebanon store (about 45 minutes away) has one. We call, they say they have it so we drive to go get it. We get there and they have the trailer ready. Two boxes, trailer and then wheels and hardware. My boyfriend notices the wheels aren’t the same and have 4 lugs instead of 5. Then he notices that the max weight for the tires is less than the weight for the trailer itself. He mentions it to the sales lady and she “the hardware will work” and “no one else has brought their hardware back.” We don’t want something that work, we want the right wheels. We ask if they end up not working can we take them back to our Springfield store and exchange them. She says yes.
We call customer service a few days later and that is not in fact true. We have to drive all the way back to Lebanon to exchange these tires that we pointed out were wrong the first time. It’s very annoying we have to drive all the way back to exchange wheels. If Harbor Freight shipped between stores that would be helpful but apparently not.
