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November 2023 by Ramsey Moore
Wonderful experience with my most recent visit concerning headlight issues on my SUV. Was able to get an appointment quickly, and even better, my vehicle was fixed and ready to go the same day! Price was also very reasonable.
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October 2023 by Amanda Herrera
We had such a great experience buying a used vehicle here! We had the pleasure of working with Cole. He understood exactly what I wanted and the price I needed to be at. He made the process so easy. Beyond friendly and professional. We have decided that if we ever need another vehicle he’s going to be our go to person!
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October 2023 by Dana Lawrence
The staff (Tina in Sales and Nikki in Finance) were amazing to work with and super helpful. We had done our research and had our financing already in place before visiting the dealership. They made our sales transaction seamless!
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October 2023 by Rick Kimball
I was amazed how much cheaper it was to buy tires from the dealer. Ed Morse's Service department is efficient and customer oriented. I have used other dealers in the area that are just the opposite.
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September 2023 by John Roper
As a cattleman, my farm truck is my mobile office! After hauling several bales of hay, my truck started overheating! I was due for an oil change as well. They got me right in! Oil change and fixed my overheating problem within a couple of hours!! Couldn’t be more pleased!!
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September 2023 by Mozarkie
Very helpful I had some issues with a vehicle I bought somewhere else and they did the troubleshooting. If I hadn't already bought my car somewhere else I would of been a customer. I would highly recommend them
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August 2023 by Robert Hall
DO NOT USE ED MORSE FINANCAL DEPARTMENT. Talking about crooks. Crazy how dealership couldn't get customers financed through the local Credit Union but thr customers could get it done. The local CU didn't offer the kickback the one ed morse chose for us. 12.69 percent interest rate compared to an 7.5 from the credit union
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August 2023 by Laura Rippeto
Bought a truck from them, 2 days later it started acting up. It took 2 weeks to schedule a repair (no problem). Dropped truck off at said repair time. It's been 3 weeks now and still no truck. I've had to initiate every call to them asking when it will be done and all I'm told is they will need to look into and call back. NO calls back I will never purchase another vehicle from them.
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July 2023 by Lynn Ward
On vacation ended up with a screw in tire. Provided immediate assistance and got us back on the road very quickly. Great service and everyone very nice.
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July 2023 by Marty Breeze
We have used Ford F 150's for many years in our business. We have loved the trucks but have been disappointed in dealers many times.This, however, was our best buying experience to date. They treated us like people they wanted to do business with for years to come. I only have great things to say about our experience at Ed Morse Ford in Lebanon, Missouri.
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June 2023 by Thomas Grey
Always hassle-free and expedient. Never had to revisit a maintenance item. Only repair I've had were minor recall and warranty items, handled either free of charge or prorated as I opted out of the extended warranty and was reasonably priced and in and out quickly.
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May 2023 by Jana Payne
My car got injured by someone who backed into my car. You guys provided a loaner car and that was so appreciated. You did a stellar job! Derick needs a raise as he is aces in customer service. Thank you all.
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April 2023 by Velma Knapp
My experience with Ford here in Lebanon had been very satisfying for me. The Office personal on down the chain has bee been a pleasure working with. Always courteous and friendly, ready to help out.
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March 2023 by Mike Norris
Great people to deal with. Highly recommended. Our salesman Russell Hedges worked with us and gave us a great deal.
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March 2023 by Mychelle Pawlikowski
Got a great car. The salesman wore a political hat and it was very disturbing. hat and shirt. I have changed my review from 1 to a 5 after a nice discussion with management.
