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March 2024 by Josh Smith
Americas Best worst store in the USA! Look at all the one star reviews pretty much same for us. Horrible service over a month to get contacts in then they didn’t have “time for a class” even though they offer them on Fridays and my wife was off for spring break. They did refund after the manager was beyond rude on the phone (over 40 min to get anyone to do anything) waited again almost an hour in the store to get said refund wouldn’t go here unless you enjoy no customer service rude managers and all day to kill. Also PSA don’t trust the text your contacts or glasses are in wasted time and gas to get them to find out only right side was in!
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March 2024 by Alexanderia “Allie” Adkins
Alexis was so sweet, and the staff was exceptionally sweet & kind.
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March 2024 by Sofia Curran
Dr. Sukaromya is super sweet! The technician Alexus was also a huge help. They made our visit seamless.
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March 2024 by Brandon Mallory
Had a grrat experience with Americ's Best. Staff was so helpful and got things done. Laela was awesome and very helpful. Ashley was very awesome and helpful. Would reccomend to anyone.
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March 2024 by Daniela Garcia
I would not recommend coming here. I came in to get contacts and the lady that helped me check out wrote on my pamphlet saying it would be ready by the 5th, I called on the 5th asking if my prescription was ready and I was kept on hold for 25 minutes just for them to say “call back that Friday” because it should be ready by then. I followed instructions and called back just to be kept on hold for 30 minutes to tell me my order wouldn’t be ready until the 27th. That would have been a month after my eye appointment. It would’ve been better for them to tell me when I first came in for an appointment instead of putting me on hold for so long each time I called. They are not helpful at all
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March 2024 by Ella Connole
Justice did a great job fixing my daughter’s broken glasses. Thank you!!
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March 2024 by Amanda Bryant
Everyone was super nice. And Justice was very patient with my indecisive wife ?
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March 2024 by Near Criminal
Received two messages telling me my glasses and contacts were ready for pick up. I don't live in town so I drove an hour to the store only to find out that they didn't receive the contacts. Store employees didn't seem to care and only advise given was to come back everyday after 3pm until they show up.
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March 2024 by Antonio X Hall
Laela and Chris made this an enjoyable experience. They are the best!!!
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March 2024 by Chel
The people here are the nicest ever!!! I love this store!!! I have shopped here several times through the years and this store is just extra special in a good way!!!! Kris is very nice & knowledgeable & professional. I know you wonder is the eye examination good? Don't worry guys it just a great deal!!! The Doctor is amazing!!!
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March 2024 by Crystal Hardee
Justice listened helped me get exactly what I needed understood what I was talking about the earpieces in the nose pieces needing to fit perfectly. He took the stress off of me by picking out the right dimensions that I needed so I can see out of my glasses he was at America’s best contact and eyeglasses at the Lee Summit location. I would definitely recommend him to anyone that is needing eyewear. I am Shanna Love a long time. Patient at America’s best, but so happy to work with Mr. Justice.
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February 2024 by Kelly Hudgens
Very friendly and efficient! Laela was very sweet, and very helpful! Thank you!!
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February 2024 by Jen Schinderling
The staff was polite and efficient. The tech and doctor were pleasant and the gal who checked me out was very helpful in selecting a couple pairs of glasses. She was thorough in going over the options, as I wasn't sure what to get. I will definitely be back!
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January 2024 by Renee DeShazer
The doctor was wonderful. The person checking us out was rude and rushed through everything. I asked about the eye care club and she said we didn't need to join, but now I am getting an email saying I could for just $30 more. She also gave me an eye glass prescription when we went for contacts only.
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January 2024 by Deshae Mitts
This place has the worst customer service that I have ever experienced. I went to order contacts and was rudely helped by a woman at the front desk. When asking her the price of a 2 pack vs a 6 pack of contacts her answer was “cheaper than the other one” ok jaw dropped then so I asked for a manager she then said she was the manager. Ok so I kept composure and continued my order buying the 6pack because they were actually cheaper in the long haul. After rudely putting in my order she said it would take up to 96 days to arrive because a shortage. I placed any way knowing she was just detouring me to purchase and they shipped today… It’s sad that there person over the hospitality(customer service team) has no respect for the company,