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September 2023 by David Yennerell
Terrible bank. Predatory and not friendly
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April 2023 by Roni Marsalis
Brad is racist & they are practicing unethical and fraudulent behaviors. The entire staff is prejudice and do not make your banking experience smooth, comfortable, or positive. I went in to close my savings account and Brad told me I couldn’t see the computer screen with MY INFORMATION on it because it might be something in there he “CANT LET ME SEE” & then he was offended when I asked him why wouldn’t he be able to let me see MY INFORMATION. My you he had my license and sees MY PRIVATE INFORMATION. They are sneaky. He basically didn’t want to “help” me after I questioned him. So I left. I WILL NEVER GO TO THIS BRANCH AGAIN!!!
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January 2023 by Grace Alexander
Been inside 2x in the last couple months. Each time we were greeted and helped immediately. Everyone was friendly and kind to myself and my kids!
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October 2022 by Austin Duree
Absolutely ridiculous wait times. No one willing to help or sense of urgency
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August 2022 by Stephanie Olson
Went 11:30 on a Thursday and they were CLOSED. I switched over to a different bank because this location is so horrid. Why have a physical location that's NEVER OPEN? Online Banks (Chime) are SO much more convenient since I can't even use a physical location anyhow.
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July 2022 by Dave Berg
I agree with others, this has got to be the worst ran bank branch ever. Whoever manager this branch should be fired. This place is understaffed every time I visit with at least two people hiding in offices. We recently withdrew money for a trip and they shorted us $50. Called back and were told that it is under investigation. Called again were told Kia, a manager would call back. It’s almost impossible to get through when calling and we are still waiting. My advise, DON’T GO HERE.
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July 2022 by J Dubbb
Hour and a half wait to get husbands name off account and still didn’t get finished. 1 teller working and 18 people in line. Do NOT waste your time
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May 2022 by Connie Jones
Worse bank ever! Customer service = poor; debit vs credit so people have insufficient funds = found to be unlawful. Just an all around awful bank.
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January 2022 by carmilla wilson
I've been trying to deposit money since after Christmas, their closed when I go to work and closed when I get off, can' deposit the money thru the ATM because its not accepting cash!!!!
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November 2021 by A Google User
Went 11:30 on a Thursday and they were CLOSED. I switched over to a different bank because this location is so horrid. Why have a physical location that's NEVER OPEN? Online Banks (Chime) are SO much more convenient since I can't even use a physical location anyhow.
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October 2021 by Christina cartwright
They told me I could open an account for my son, then after we got there said we could not.A few months later I had a fraudulent charge of 1300.00 and when I called to take care of it, they hung up on me after 15 mins of waiting.
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May 2021 by Colleen Murray
$8 to cash a check if no account but check is written on bank of America. Closing at 4 pm is ridiculous
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April 2021 by Janice Cooper
I used the drive through. This locations ATM could offer bill choices
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April 2021 by Rick Derris
If I could give negative stars for this location, I would. I had an appointment scheduled BUT WAS NEVER CALLED ABOUT A CANCELLATION. Apparently they are closed because of a Covid outbreak, and I understand that's unpredictable, BUT LET YOUR CUSTOMERS KNOW. What a joke. Whoever runs this region is a joke of a manager.
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March 2021 by Trey T
Never call this bank always go in person they will run you around for 30 min in an automated call system