Claire's is a jewelry and piercing store that offers a variety of services and products for customers, especially children. The staff is generally friendly and patient, making young children feel comfortable during piercings. One staff member was particularly praised for her positive attitude and calmness during a very hot and uncomfortable workday, which left a strong impression. Piercing quality is noted to be good, with some customers satisfied with the quick process and proper healing, although advice is given to avoid certain aftercare solutions and cotton swabs to prevent irritation or infection. The store provides a welcoming environment for children, with staff showing patience and kindness, especially for nervous young clients. However, some visitors wish for better customer service during checkout and more communication from the staff. Overall, Claire's is appreciated for its friendly staff, good piercing experiences, and a fun, girly atmosphere loved by children.
It was okay the store was pretty messy and definitely needed cleaned up
December 2023
I wish I would have gotten the name of the store manager that was working tonight. My daughter is 5 and decided today was the day she wanted her ears peirced. She was extremely nervous, but excited. The peircer at Claire's was so patient and calming for my 5 year old. She did an amazing job! Thank you again.
March 2023
Staff have an high IQ about products, but they let you wonder too long.