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January 2024 by Emarea Leslie
Besides the fact that my piercing came out completely fine with no infection, the workers that were at the Claire’s while I was getting my ears pierced were very rude. They made me uncomfortable and they made me feel stupid as I thought something was priced one way but was actually way more expensive. I can’t remember names but it was a shorter girl and a bigger girl.
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January 2024 by 44 Chambers
my girls
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December 2023 by Lauren Singleton
I wish I would have gotten the name of the store manager that was working tonight. My daughter is 5 and decided today was the day she wanted her ears peirced. She was extremely nervous, but excited. The peircer at Claire's was so patient and calming for my 5 year old. She did an amazing job! Thank you again.
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October 2023 by Danielle
While in the store today, September 3, 2023...approximately 2:15pm, I observed a Claire's employee screaming at a customer and mistreating her in front of her young daughter. The customer had made a very large purchase in the store today, and also wanted to exchange an item she had purchased earlier as it was broken when she opened it. The Claire's employee was a Caucasian woman who claimed to be the manager of the store, and she was insistent that the customer needed to pay around $10 to make an exchange for the broken product. The customer happened to be African American, and maintained her cool in dealing with this awful employee, but it was BAD. The Claire's employee was screaming at the top of her lungs at the customer, was incredibly rude and insulting, and completely unprofessional.It was extremely uncomfortable for all the customers in the store. I felt really bad for the customer who was badly mistreated.I would avoid this store in the future, unless action is taken to remove this employee from her position.
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October 2023 by TheyLoveLexie
Would not recommend this location. Employees are rude and have poor customer service.
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March 2023 by Antwan Daniels
Staff have an high IQ about products, but they let you wonder too long.
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December 2022 by Ma McNurlin
of course my daughter loves everything girly so this is heaven to her but the evening staff didn't say a word to us until checking out. it's a huge part of customer service that gets me.
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August 2022 by Tammy Welter
My daughter and I went in for piercings, I had my cartilage on my ear done and my daughter had her ears. Kat did an amazing job!! We both are very happy and will be back for more shopping!
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March 2022 by Alexia Metcalf
Got 3 sets of ears pierced, great customer service. Very welcoming clean and organized.
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January 2022 by Ke M
Went in to get a simple lobe piercing, the girl acted disgusted like she didn’t even want to do it and then marked my ears lopsided not expecting me to correct her , her attitude was trash and the fact that she didn’t care if I walked out of this store with lopsided earrings is BEYOND me !!! Either way first AND LAST time patronizing this location
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December 2021 by Maggie Thomas
Saturday before Christmas. I'm stressed and can't move my child fast enough. The clerk picked up on this and immediately helped my daughter make good choices. We had the BEST customer service ever today. I'm so appreciative of people who are kind and out of their way to help others!!
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August 2021 by Crisa Seals
Jordan was very informative and patient with both my girls getting their ears pierced for the first time. She was friendly and helped my girls feel comfortable about a big step in their lives. She helped them find quality earrings for after their ears heal. We will recommend this place to friends!
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August 2021 by Catherine Catts
Great experience all around! My 8 year old got her ears pierced and they were patient and good with her! My 17 year old decided to get a second ear piercing during our visit and they look great. Ended up purchasing 12 extra pairs of earrings due to the deals they had at the time. Ladies working in the store are very friendly and good with kids! Would definitely recommend!
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August 2021 by Kaylyn Seals
Our piercer did an amazing job on me and my sister's ears. She was very nice to us. Would definitely recommend this to be the place to get your ears pierced.
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July 2021 by You don’t need to know my name
Brittany did an awesome job pricing my two year old’s ears. She was patient and rechecked her work a couple different times to make sure the earrings would be even, and even made it a point to let me look where she would be placing the earrings before pricing. At home cleaning one earring did seem a little too tight from the gun, but it was a easy fix and my two year old is already starting to get used to cleaning and turning/pushing the earrings.