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April 2024 by Deanna Chapman
The place smells like old moldy wrinkled clothes. The place is so packed with clothes it is not a boutique it is a thrift store. Thrift stores are more organized. The owner would yell from under a ton of clothes if she would take my clothes or not. Very unproffesional. I came to pick up my clothes she said they smelled like pot. My clothes are in my closet. I am nowhere around my husband who has MS and another disability for his time left here. I was very offended. She acted like I poisoned her. She was probably smelling the skunk of the store. Nothing worth a dollar as far as I can see. It's an over packed one dollar store. My clothes are too good for that kind of treatment. I had an expensive seed pearl purse with a silk lining and when I came to check my clothes when I got home , I found pearls in the box. Where it was mishandled. I'm sure she wouldn't want to buy it. If I find one more pearl missing in the box, I will have to recoup 2200.00. I thought this was a high end store
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April 2024 by Aaron Aldridge
I waited in the car for my wife. I had a long nap, which tells me she was in there for a while, so she must have liked it.
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November 2023 by Dawn D
Like a regular thrift store, but more expensive. They have a lot of clothes crammed into a small space. Had trouble reaching clothing placed on high rods. Staff was pleasant and asked if I was looking for anything specific. Didn't find anything to my taste, or in my size, though.
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October 2023 by Megan Resch
Gave me only 14 dollars for a pair of tennis shoes, a blazer that was never worn, a fuzzy pullover, and a plaid skirt… just sell your stuff on poshmark
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October 2023 by Christy Wade
Great clothes
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September 2023 by Kris Wells
**Final Update**overall feel FANTASTIC EXPERIENCE! I could not be more satisfied with the customer service and care that was taken with my mother's clothing and the donation items that were taken into distribute to those in need! I also found some fabulous outfits 3 dresses and 2 wallets and spent 40 bucks! A++So I've been going through a pretty difficult time trying to weed through all of my mother's belongings after her passing. She was absolutely a bonafide hoarder; but a lot of her clothes were not just high quality brands, but most still have the tags on them! However, when it came to trying to go through or get rid of things in this house in addition to the process it takes to do it; has been a complete nightmare. I've had even donation places that just do that, only deny to pick up my 'gifted' and 'donated' items because they can't handle the load.That being said I was taking a chance by gathering what I knew to be exactly what Clothes Mentor accepts and their styles and sizes of brand new perfect clothing items just to see if I could get anything out of it at all.I've never had a great experience with any resale shop of any kind. Even the previous owners of this location-I've never had a good reports or experience. However, I reached out via their Facebook page a couple days in advance just to give them a heads up as to the amount and what I would be bringing in, and not only did they reply immediately but that they were more than happy for me to come in. Even the day I did come in; although the one lady who does the pricing (I'm guessing is the owner) who was right they're going through all of the piles in front of me; responded more than polite and was more than happy to take care of me. And although it wouldn't probably be quoted or done that day, they were happy yet take it.As I started to tell her my story and my situation She also offered information for donation resources and relationships she has made a that have been very beneficial. Ultimately she informed me about a connection to a woman who has distributed donated items to local shelters and benefits to women who are trying to acclimate to society after incarceration. I already had a car full of things I was hoping to find a clothes donation bin along the way or on my way home from this trip and all I had to do was pull around back and they took those too!I have been so satisfied just with the initial experience itself and the mindfulness taken to everything that should be as far as the items I was donating or wanting to resell. Every part of this experience so far has been more than helpful but also fulfilling to know that my mother's items are going to a good cause and a great company in order to get something if anything out of her unused items.
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August 2023 by J M.
Don't go in there at all. Its filthy in there bags and bags of clothes on the floor . It smell horrible in there. It has a new owner and clearly she's excepting dirty clothes. I was looking for jackets now i itch my eyes are puffy. There is young kids working there. The whole store is trashy. They need to be closed down.
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August 2023 by Laurena Calderón
Great deals on name-brand clothes for teens
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June 2023 by Krystle-lee D.
I've been here 5 times over 2 years to sell clothes and shop. I usually get too frustrated with the selling process that I don't even bother to shop. EVERY time I go there they want me (the customer) to make accommodations for them - telling me I have to pick up same day, but can't give me a time estimate. Telling me they can't look at my items because they are 72 hours away from a corporate visit and don't want clutter, telling me they won't take xs because they don't accept "juniors" I'm a 31 year old woman, women come in all sizes, even xs. Telling me I need to do this or do that because THEY are short staffed or are preparing for an event. I'm honestly surprised they are still in business, with poor customer service and extreme disorganization. ?
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December 2022 by Carolyn Fedric
When I first started shopping with Clothes Mentor the standards were set high. My experience has been dissapointing this year 2022.
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October 2022 by Rinda Ragan
Love this place. Great clothes, great variety.
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September 2022 by Margaret Liggett
Good name brand clothes! Good sale going on now!
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September 2022 by Bridget M.
Wonderful selection of clothing. The staff is always polite and willing to help. I sell preloved clothes often and they are honest with me on my awesome finds or what I need to improve. Love shopping there.
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June 2022 by Joni Williams
I have shopped there since the day this store opened. 50-75% of my closet (s) are from this store. I believe in recycle and upcycle. Yesterday, I spent 130.00 and was told by the new manager I could not use my 50.00+ in store credit nor could I use a 20% coupon. Everything was full price except one pair of 50% off shoes that came to 7.00. This has never happened where I could not use store credit for items I sold to the store. I did not ask to use both. I was told neither would be accepted individually. Got madder after I came home and thought about it more. Not sure I will go back. I will drive to the Overland Park store first.
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June 2022 by Melissa Kelly-Foxhoven
Horrible experience! Jennifer? You should not be a manager! Where is Kathlene ? I would never recommend this place if Kathleen is gone. Btw the store was a mess Saturday!