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October 2023 by Stephen Olson
Everyone was so courteous and helpful. We contracted with one of their interior designers, Kay, for almost nothing and we received a layout of our living area, recommendations for colors, fabrics, furniture, and the ordering process. Great experience!
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October 2023 by shane green
Pleasant shopping and purchase experience. No high-pressure sales here. Great customer service experience as well. Delivery was estimated at 2 weeks. However, we received a call as to schedule the delivery date ahead of schedule. What a pleasant surprise! The movers were set up the new bed a hauled away the old one. Thank you Crowley for an excellent furniture buying experience!
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October 2023 by Eric Minckler
Absolutely Great experience with the Lee’s Summit store, Mike Birch was a great salesperson. Also experienced an expert delivery experience to boot! Will recommend to everyone!!
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September 2023 by D Ayers
Very pleased with Ron, my salesman. He was easy to work with & not high-pressured at all. I ended up emailing him, as I knew what I wanted and he handled all the rest! He emailed me a copy of receipt and had me sign a copy of their return policy. It really doesn’t get much easier than this! Thank you! ?
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August 2023 by Norene Place
Love my new recliner.Mike Birch was very knowledgeable and extremely helpful. Anyone shopping at the Lee's Summit store would be fortunate to have his help.I will definitely shop there again for any future furniture needs.
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August 2023 by Lissa Lord
First time experience in Crowley Furniture and Mattress and we give our Lees Summit store 5 stars. Decided on a sofa we love out from a wealth of choices and Tim helped us evaluate the fabric choices and we picked out a couple to take home to view in our home where we want to place the sofa. Back to Crowley’s the next morning to order the sofa with Tim. Easy and done! Of course we cannot wait for the delivery date! Thank you Crowley’s!
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July 2023 by Mark Rimel
It was an excellent experience all the way around. I found exactly what I wanted. A very pleasant salesman helped me place a special order, and the pricing was reasonable. I have since picked up my order from their warehouse and was helped by a friendly staff member there, as well.
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July 2023 by Ed Quinn
We bought a chair from Crowley. The salesperson was very attentive but didn't follow us around. He checked us out and was very good!
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June 2023 by Michael Cummings
I bought a lot of furniture from them including a gaurdsman warranty for cleaning that's what the salesperson told me paid $400 for nothing ? I feel as if I was taking advantage of don't buy the gaurdsman warranty.
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June 2023 by Sherry Mistretta
Everything was lovely from the minute I walked into the store, until the delivery men brought in my furniture.Very professional, very kind...
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June 2023 by William Owsley
Very satisfied with the sales Rep. they know their produck and are very professional
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May 2023 by Ted Stanfield
Purchased a dining room set. Can't rate final purchase until mid-June. Still waiting to see if we can tour manufacturing plant (since I'm a long time woodworker).
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May 2023 by Dee Moore
My purchases were made with ease. Delivery was very efficient. All staff in the store and the delivery personnel were great.
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April 2023 by Cynthia Harris
My sales representative Tricia had so much patience with me on selecting a comfortable and safe chair for my elderly Mom.
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March 2023 by Kevin Weisgerber
Great staff! Enjoyed working with everyone at Crowley in purchasing our leather chairs.