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February 2024 by Danae Niemetz
Super expensive, but fantastic quality. Did a great job keeping me informed via text every day or every couple days over the two weeks.
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January 2024 by Johnnie Walker
Outstanding job. Customer service was seamless with the work completed and through my insurance.
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January 2024 by Austin Cecil
They were quick to buff out some scratches and pop my dent out. I was in a rental and then back in my car within four days. You can leave the rental there too (Thanks Enterprise). JC did some last minute touches I preferred to have done. He did it right away, and was super accommodating. The scheduling staff was really transparent and the process pretty easy to navigate.
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January 2024 by George Vogel
Excellent service. Went out of thier way to make things right..
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January 2024 by Mark Curry
Staff was friendly. Communication was great! Unfortunately the quality of the work was unacceptable. Body lines don’t match, new paint was scratched. Trim was left off and put in my cargo area. Had to put it back on myself. Bumper was a stamped part and has rough edges from manufacturer. Was completed ahead of schedule but makes sense since it seems the repair was rushed.
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January 2024 by Lula Young
I want to thank you for doing an excellent repairing my car in a reasonable amount of time and also for your great service in helping with my situation. It's not any body shop that treats customers the way you have treated me. I will definitely recommend you to anyone with body shop needs. Thank you.
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January 2024 by Stephen Randolph
I just received my car back after having some front end work done and at this time it looks as good as new. If I remember I'll check back in a year.
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January 2024 by Jason Brazzel
These guys were the best! Israel was just a Superstar with his customer service. They took care of my vehicle with no issues.
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January 2024 by Sarah Hean
Horrible job. Bad communication. They work for the public but can’t seem to get things right. They cracked my bumper and it doesn’t clip on. He said he would order it and update me but I have yet to hear anything. They charged $2400 for progressive to fix the vehicle but they decided to fix everything but what happened in the accident. Then Danai played dumb like oh that was the accident? Rude. Customer service sucks. Don’t go here. You’ll come here to get a bumper fixed and they’ll fix your wheel. Totally not what I wanted. And the paint job sucks. They decided to paint in an area but didn’t buff it out.
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November 2023 by Rae Counce
Has been a horrible experience! The communication is horrible on when my vehicle would be done. First it was one day, no one called until I called to confirm the time of pickup, at that time it was told to me that it was delayed another week. So I paid for my rental again extended it another week. Again I called to confirm a time of pickup and they said it was delayed again and it might take another week. Mind you my vehicle has been in their possession already for close to a month. When you talk to one person they pass the blame or the buck to another person, that person swears to follow up with you and they don’t. So you will get passed to someone else, meanwhile you as the customer is told the part is delayed, the wrong part was ordered, the wrong part came. Every time you speak to someone there’s a new excuse, whether it’s someone’s sick, or not there today, or left early. Zero communication all communication has came from my end trying to figure out when my vehicle will be finally done and ready for pickup. The right hand doesn’t know what the left hand is doing and instead of force feeding customers false hopes and promises that can’t be kept, they try to sweep you under the rug and pass you along to someone else! I know for facts, I will not use them again ever!
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November 2023 by Tinashe Dzvurumi
Great customer service in keeping you updated on the status of your service. The staff is friendly and dedicated to resolving your vehicle issue.
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October 2023 by Peter Kenney
Crash Champions in Lee's Summit is Awesome! Really and Truly, we were Extremely Impressed. Great Workmanship, and if possible, even Better Customer Service.
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October 2023 by Carolyn Willener
The staff did everything right, my car looks better than the day I bought it. Complete clean inside and out. My satisfaction is through the roof. I was so happy l drove straight home and had some good fun with my husband..Services: Body & Trim
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October 2023 by Kathleen Fines
They did a great job and our vehicle was completed on time. Looks fantastic
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September 2023 by Jeff Kensinger
After waiting (2) weeks for damage repair on my wife's car, Crash Champions called and cancelled on me (40) minutes before my appointment. I was told that they were double booked for an entire month and I can return with the vehicle then for service. I have since made alternate arrangements.
