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March 2024 by Chasity Gibson
My experience coming into firehouse today off 291 in Lee’s summit was the best customer service experience I’ve had in a long time. I’ve always loved firehouse, but I was greeted with Gavin who was working 03/18/24 who was kind and patient enough about a difficult order had. While Gavin was assisting to my order, Abby was taking care of another customer and her service was excellent. I love the atmosphere here and the amazing people I’ve got to meet today! Will come again!!! Always!
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March 2024 by Julie Henning
Always a great sandwich.
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March 2024 by Tiffany A
Good was perfect, customer service was excellent and the cookie tasted homemade, it was soo good I made a YouTube video about it.Link >> … https://youtu.be/M9INuKVJv-A?si=PQ569jv0OXSOAZz2
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March 2024 by ron deffenbaugh
Food was sloppily thrown together, everything is covered in a thick layer of dust in the customers area can only imagine what back of house or prep area looks like. Food took forever despite almost no one in the store. My sandwich was both hot and cold , vegetables were cut super thick so ended up taking them off sandwich. My stomach had been upset after eating here. I love firehouse subs just can’t strand this location.
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February 2024 by vernisa klapmeyer
Service was super super slow and the gal who takes your order is super sweet but her nails where so dirty I'm sorry I ordered food.
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January 2024 by Dorothea Felter
Took out of state family for dinner as they had heard of firehouse subs. We all were pleased.
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December 2023 by Emma Draisey
Gavin is always so sweet, never fails to make me smile! Definitely will be coming back!
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December 2023 by Kenneth Lain
Firehouse Subs Review:I recently had the pleasure of experiencing Firehouse Subs, and it was nothing short of a delightful culinary journey. From the moment I walked in, the friendly and efficient customer service set the tone for a positive dining experience.The environment was not only clean but also exuded a welcoming ambiance. The attention to cleanliness added to the overall satisfaction of the visit, creating a comfortable space to enjoy a meal.Now, let's talk about the star of the show—the food. The subs at Firehouse are nothing short of a flavor explosion. Each bite was a testament to their commitment to quality ingredients and skillful preparation. The variety of options ensured there was something for every palate, and the attention to detail in crafting each sandwich was evident.In summary, Firehouse Subs not only delivers on great customer service and a clean environment but also exceeds expectations with their delicious and thoughtfully prepared menu. It's a place where tasty food meets a top-notch dining experience. Highly recommended for sub enthusiasts and anyone seeking a satisfying meal in a welcoming setting.
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November 2023 by ROBERT WALLACE
Best Subs and awesome service!
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November 2023 by Jean Howayek
Never pick up phone and when they do they put you on hold till you get tired of holding and hang up.
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November 2023 by Brooke Kaecker
Always a good experience but tonight was a little extra special thank you to Aubrey! Keep up the good work, you’re doing a great job!
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November 2023 by The RC Pilot Knievel
Dont do drugs mkay, management needs to step up
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November 2023 by Anthony West
My family got sandwiches from Firehouse on Thursday Oct 19th after eating mine my throat felt ichy but immune system fought whatever it was off so I thought nothing more of it.Until I ate my daughter's sandwich that she did not touch today Sat and yes my ichy throat returned so I came to conclusion that someone there must have not been feeling too great passing germs. I know everyone is short handed on staff but if you are not feeling well you should just stay home hopefully I can fight it off agian.
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September 2023 by Deseray Enriquez
Love this location. Food is always delicious and the staff are very friendly and helpful.
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September 2023 by mark beeley
We arrived at 1:17pm and it took 40 mins to get our food. But that isn't the worst part. We observed an employee leave the bathroom and found there to be no paper towels in the dispenser. How could she have properly washed and dried her hands without paper towels. Today's visit was poor.
