-
January 2024 by Latrice M
We had the pleasure of working with the relationship advisorTeresa. She was very knowledgeable and patient. Personality was up beat and very professional. I would recommend everyone to come in for of excellent customer service, she’s hard to beat, customer service at its finest. Lmm
-
December 2023 by Deanna Neill
Faith is amazing!! I had my accounts in a mess and she took the time to take excellent care of me. She walked me through all with kindness and patience. She is a true asset to Mazuma and it’s customers. Give that girl a raise!!!
-
December 2023 by John Overcast
I had a wonderful experience at your bank and I attribute 99% of this to an employee Tommi Scott, she was wonderful and went beyond her duties to walk me thru the auto loan process and she was VERY patient with me.Shes the reason I'll do all banking issues with Mazuma from here on out.John Overcast
-
December 2023 by Ameyah Valenti
Victoria was such a great help on explaining my savings account and auto loan ! Great attitude and attentive service ! Was very patient! Even printed off my future payments so I can cross them off as I go ! Which is so extremely helpful with this mom brain of mine !!! Hopefully I can get her each time !
-
December 2023 by Faith Kent
This location is amazing. The people here really make you feel like family. Thank you to everyone! Tommi is a great new addition to the team, and Jacynda is always a rockstar. Everyone is fantastic and they will make sure you are taken care of.
-
November 2023 by Colton Darby
I’m not one to rate business bad BUT this is a long time coming. I banked with Mazuma for nearly 10 years and in recent times (I feel like since covid began mainly) they have been trash. They simply do not care about you, you are just a number to them. Excessive fees and will hold a check that has cleared another bank in 2 days for 10 so they can make money off it! Im so happy to be banking with Hawthorne now! They will make a call and do whatever they need to do to ensure your satisfaction. No long holds or anything. Don’t go to Mazuma!
-
October 2023 by Matthew Mosley
Faith and Debbie are always willing to help me while in Branch! The Assistant Branch Leader, Jacynda is pretty awesome as well!
-
September 2023 by Jaleisa Martin
I am a long time member and recently had an amazing experience during my last visit. Victoria worked with me as I made a deposit and she was efficient and exceeded my expectations with her customer service skills. Mazuma already has a great reputation but this location in particular is Top Tier.
-
September 2023 by Lauren Cottrell
I have always had the best experience here at this bank! Madison is always super helpful and loves to help every customer through every step of the way. Anytime I had a question or was unsure about something she would lead me in the right direction!
-
September 2023 by J Hunter
I opened an account in 2008 but have since moved out of the area. Tracy M is the best to help me via phone and internet service. I know when I call she may be busy, she is in high demand with her friendly nature and vast knowledge, but she always gets back to me as soon as she can! Tracy handles my account and those of my children, we are Mazumans with Tracy for a long as she is available!
-
September 2023 by Matt Rimmer
This was truly a great experience!!Faith Kent was and is amazing! Detail oriented, knowledgeable, listened to my needs and went above and beyond to help me become a member.I’m happy to be a member..
-
September 2023 by Shirley White
Amazing experience! Tracy Molinario is extremely patient and pleasant. She walked us through the issue step by step with a smile. She made our day!
-
July 2023 by Louis Lockett
Mostly drive thru ,but gals are very nice always smiling. When inside greeted and completely understand
-
July 2023 by Samantha Duggan
I already have my car loan through Mazuma, but needed to get some cash out of my Mazuma savings account. Though it is a simple transaction, Victoria was the sweetest, most helpful person. She made the trip to the bank a very pleasant experience. She even mentioned the appreciation day coming up, which I will now definitely be stopping by! Thanks Victoria ? I haven’t had one bad experience at any of the locations, very pleased with this credit union.
-
July 2023 by Jim Byers
I have been a Mazuma customer for about 20 years. Overall I have received good customer service.But, today I had an outstanding experience delivered by Cashier Victoria. She truly wanted to help me!I encourage all clients to stop by and meet Victoria.
