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December 2023 by Justin Young (HalfYoung)
Had brought my car in October 18th for a deer accident, which I was promptly told that they "were itchin for something to work on". The first week or so of updates texts seemed to show nice progress. I got a text saying my car was ready for paint by October 27th, but then told on November 1st that a new hood arrived damaged, the due date got postponed until the 15th of November. which pulled me out of my rental car agreement. When I asked to speak to a manager about a possible assistance for either a loaner or rental they said the "manager would call me", as of the 22nd of November he has yet to call me. car was still in line for paint as of November 15th with no updates. November 20th i had to call because there was no update on painting and we were getting close to thanksgiving, they said it was at assembly but gave no updates on if it was assembled until i called on Wednesday morning which they said it was going through post diagnostics, and when i called at noon on 11/22 they said it was in clean up and test driving/quality control and i should be able to have it by that evening. I requested to speak to a manager AGAIN and was told they would leave a note. I am writing this on the day before thanksgiving, with no update on if the care was finished and ready for pickup and no manager has called me. I will update this accordingly but for now i cannot suggest this to take a car to, and if the painting of the car has dirt under it like the last time I took my car there i might not see my car until January at this rate. UPDATE: i received a call the day after thanksgiving from the manager Tim and he helped resolve the issue as best we could, i got my car that same day and we noticed a few issues with the hood and the fender not being flush or fully aligned, the offered for me to bring it back in on Monday to get it fixed, i brought it back in and they were able to get the hood aligned but apparently because they are after market and not OEM parts they will not be able to be flush.
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November 2023 by Cathy Benson
WOW! McCarthy made my car look better than new! Thank you for going above and beyond for me. I loved being able to turn my rental in to you instead of juggling returning it and picking up my car at the same time. Loved your friendly and competent staff so much. If I need a collision center again, it will be McCarthy.
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November 2023 by Kelly Nicolaisen
Professional and thoughtful customer service. Quality work. Kind people. Honest, transparent mechanics.Services: Auto body & trim repair
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November 2023 by Rhiannon
I cannot say enough positive things about Tim, he was great to deal with!
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October 2023 by Jonathan CATES
Ross Evens was awesome while dealing with the warranty company so I could get a new transmission
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September 2023 by Jennifer Spears
They were wonderful, excellent and timely!Service: Auto body & trim repair
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September 2023 by Donna Fitch
Outstanding customer service and support. Danny and team handled my Jeep Cherokee damage with perfect precision. Keep in contact with progress and appreciate the finished product. Professionalism and great quality service.Service: Auto body & trim repair
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September 2023 by Gabe Arnold
This place is great, they dedicate to the issue and take care of business! I know my car is always in good hands when I take my vehicle to McCarthy.Service: Auto body & trim repair
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July 2023 by Benny Palmer
Fantastic Job by Shawn and his team. Great communication and really catered to fit my time needs, appreciate them and I’ll continue to be back when collisions occur.Service: Auto side view mirror repair
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July 2023 by Nick
Went in for a quick question and without hesitation assisted me in what turned out to be a simple thing. Still recommend them for anything!Service: Installation
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July 2023 by Michael Deckard
The body shop at McCarthy Chevrolet did a great job on Hyundai sonata it needed a new front bumper and several other thingsThey took really good care of my car .The shop kept me informed of the progress of fixing my vehicle which I really appreciated it .I would recommend them to anyone who needs work done to their vehicle. I had two vehicles worked by them and was never disappointed .U should try them out u won't be disappointed. Thank you Shawn and your team for excellent serviceService: Body & Trim
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July 2023 by Kyle Weldon (muzikfreaq72)
Very courteous and respectful. Staff provided great information, was prompt to reply and kind to deal with. Price even came in just a tad below what they quoted. Highly recommend!Service: Auto body & trim repair
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June 2023 by Adam Embry
I Danny did a great job keeping me informed every day of the progress on my vehicle went above and beyond my expectations. Very happy with the service.Service: Auto body & trim repair
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June 2023 by Austin Meads
Danny was absolutely great! Him and his team were helpful and fully transparent through this difficult process which made it a ton easier!
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June 2023 by Elle Young
Had a wonderful experience at McCarthy Collision in Lees Summit. Staff was friendly and informative. The team did an excellent job keeping me informed throughout the process. 10/10, would recommend!Service: Auto body & trim replacement