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August 2024 by Lawrence Crosley
Our cat had her claws trimmed and was very calm as the stylist worked. I asked how did she do that? Lavender essential oil. She said, “I do that with all my cats.” I like that.
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April 2024 by Emily Aponte
Great service and very Nice groomers.
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February 2024 by Barbara Taylor
Ethan is so good with Mindy. He always does a great job of grooming her!
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February 2024 by Sheila B.
I bought a beta that died a few days later. I called the number for customer service as stated on their site and was told that I just needed to bring a water sample and my receipt to the store for a refund or exchange. I asked if they needed the fish and he said no just the water sample. So we did just that the next day and were denied any exchange or refund. I called customer service back and of course they denied that I was told that am now out $22 for a beta. Customer service is junk. I won't be back.
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February 2024 by Janice Bolton
Always listens to how I want my Kobe groomed. I have recommended him to many people. Very nice and an excellent groomer.
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November 2023 by Kerrie Jordan
The staff is always nice and they do a great job. They show my dog extra care and love when he’s there so I appreciate it.
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November 2023 by Jeff Steele
Everything was great.
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September 2023 by Michael S.
I am leaving this review for the dog trainer Michelle, she is absolutely phenomenal!! She worked with me and my sweet girl Ember through the adult behavior class and now through the AKC class. She has the best attitude and always is so excited to us and the progress ember makes. She handles every situation to perfect even when there are unruly dogs in the store. I cannot speak more highly of her she deserves so much credit and praise. I encourage everyone to go through classes with their pups here.
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May 2023 by Daniel Feltz
I have been trying for four days to get a Grooming appt for my pet.I have been coming there for years and never have I had such trouble making a grooming appointment. I have waited on Hold for a long time and when I try to schedule an appointment using the website your company has made it so difficult. I hate to go somewhere else because the groomer I(Lauren) use on my pet is so good with her. I am very frustrated at this point.
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March 2023 by Amanda D.
Staff is amazing and helpful. The fish department is amazing!!!! Pet adoptions (mainly dogs) are on Saturday from 11 to 2 normally from KC pet projects and other shelters. No cats here!!!You can't hold the Guinea pigs, hamsters and rats unless you're interested in perching them. Understandable because it's not a petting zoo and the staff is too busy, helping customers, and stocking to watch you hold animals. Plus, there's a lot of liability on their end I bet. I ended up getting a couple beautiful, female Betta fish for my sorority and a ton of stuff for my tank. Super happy with my experience.
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January 2023 by Joyce W.
The atmosphere is wonderful. They have a small bar area where you can wait and have a drink which is nice. The salsa is phenomenal and while the plates are small, they are very very good and tasty. The beer is cold and the drinks are good. The only negative thing which I don't think it's a big deal, is While the selection choices were limited, they were very good. I would definitely recommend this place if you like Mexican food oh and the guacamole is good too!!
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October 2022 by Hailey H.
If I could give this place a negative stars I would. Don't bring your dog here to get them groomed. Wouldn't even take my dog because she was nervous and had her tail between her legs and wouldn't let the girl see under her tail. Absolutely ridiculous, will no longer be getting my business whatsoever!
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May 2022 by Alexandra B.
I went in to buy a couple of mice or hamsters for my son along with another couple hundred bucks in purchases minimum. I waited 30 minutes while employees just looked at me and avoided customers like the plague. Doesn't help out the customers that the employee uniforms are a T-shirt and jeans that don't prominently display their logo either. It's like they hide from you in there and try to make you think they're not employees so they're not bothered with. Finally, I convinced my sons father that he'd have to go to the front to have someone paged if we wanted help. Which I totally understood and was fine with. The issue is that after being paged to help us, we watched three employees make eye contact and keep walking. Not helping anyone else or doing something that would have prevented them from having SOME sort of contact with us. So finally after someone was paged to the front to help with checking out, we decided to leave since it was obvious that no one worked there that wanted to sell anything to us. I took pictures of the things I plan on getting and I'll just have to find them elsewhere.
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May 2022 by Hayley Dwyer
My wife and I have a wonderful experience every time. Staff is always so helpful and friendly, we get all of our pet needs here and have never had an issue with any of our products being out of stock! 10/10 recommend shopping at this location.
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March 2022 by Kacey Crum
Store hours list 9:00 pm as closing time. I showed up at 8:25 and was told they were closed and all registers were shut down. Nothing was posted about closing early. As I arrived 6 employees were walking out. The early closure could not have been due to short staffing.
