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December 2023 by Kami Thorn
I want to say that I definitely believe this shop deserves 5 stars, I just feel uncomfortable giving it a 5 star rating when I ended not getting my piercing after all. Explanation is following.I went up to this shop just today. I didn't have an appointment, but my friend did, and they said they had time to pierce me when I asked. I was getting my septum pierced. I was helped by Ryan. Unfortunately, while piercing my septum, the jewelry wasn't able to go in. He tried to find the hole again but wasn't able to. He was incredibly careful and kind about the process, stopping every time I expressed pain, and immediately stepping back when I said my nose was sore. He was very considerate when I said that I felt my nose hurt too much to continue and that I'd like to come back at a later date to finish it. I've heard stories of piercers trying to keep going for their pride but he was very quick to accept my choice of not moving forward and cancelled my payment. I will certainly be back, as the piercing process itself was not very painful and all of the staff I encountered were incredibly professional and knowledgeable.Thank you, Ryan, for listening to my pain and allowing me to pause my piercing experience despite a loss of revenue (and maybe pride, but I hope not).
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December 2023 by Lyndsey Lacy
Owner and staff go above and beyond to make you feel comfortable and safe. Clean and peaceful environment. Piercing prices are comparable. Jewelry is high quality and worth it. Just absolutely amazing all around.
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November 2023 by Kathryn Featherstone
Friendly, clean, professional and safe environment. My sister and I brought my teenage daughter and her 8-year-old daughter for ear piercings. They did a nice job showing us earring offerings, telling us what to expect, making the piercing process a reassuring experience, and explaining aftercare. I live out of town and the provided reference for a local ear piercing establishment to go to if needed. We highly recommend this place!
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November 2023 by Leah Cheung
The girls are absolutely amazing. So helpful and kind. They made me feel at ease for my first piercing! Highly recommend this shop! Beautiful jewelry too!!Service: Ear piercing
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October 2023 by Elise Allison
I have gotten two piercings here (helix and septum) and both times my experience has been so amazing! It is absolutely on the pricey side, but you absolutely get what you pay for. Everyone who I have interacted has been nothing but kind, patient, and so professional. They create such a comfortable and relaxed environment, I would never want to go anywhere else
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October 2023 by Travis Albina
I'd like to share my experience at Radiance Piercing. I was going through a tough time as I had recently lost a child due to my girlfriend's miscarriage. In an attempt to cope and honor my child's memory, I wanted to get a piercing with their birthstones in my ear. I had done this beforeon something else with the help of Ryan, the owner of the shop.However, when I tried to reach out to Ryan this time, I couldn't get in touch with him. I ended up having another piercer do the job, and I wasn't entirely satisfied with the result. I also wanted to witness the sterilization process, which Ryan had allowed me to do in the past, but this request was not accommodated.Feeling upset and disappointed, I tried calling the store multiple times to seek assistance or even have Ryan fix the piercing. Unfortunately, my calls went unanswered. To my surprise, I eventually received a call from Ryan himself, but it was far from the response I had expected. He seemed to be threatening and unwelcoming, which shocked me because I had known Ryan for a long time as a good person.I spent over $140 on two piercings, and something had gone terribly wrong. I'm still experiencing issues with my piercings, and the shop has refused to provide any guidance or assistance. I'm at a loss for what to do in this situation.
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September 2023 by Katie Moore
Went in to have my nostril re pierced for the third time (first time at Radiance). It was such a pleasant experience. The lady up front who helped us pick out jewelry was beyond helpful and knowledgeable! I wish I could remember her name, but she was the sweetest. My piercer was Kait, and she thoroughly explained the whole process and before I knew it we were done. She was very gentle and really knew what she was doing. In the past my nose has been sore for days and never fully healed, and this time it was only minimally sore for a day. Highly recommend this place for any piercing needs. I can’t wait to go back and pick out more jewelry. Thanks for the awesome service Radiance!
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August 2023 by Amy Konkle
Took my daughter's for nose piercings (one double nostril, one septum). It was the first non-lobe piercing for my youngest, and I don't think I could have asked for a better experience. The staff were so nice, welcoming, and helpful. Their piercings look amazing! I'm about to book an appointment for myself. Absolutely worth the drive from Liberty.
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August 2023 by Bella Rose
Ryan was awesome and super interactive with me, which helped calm my nerves ?? Remi was patient and friendly while she helped pick out what best suited me and my budget. Interactions weren’t awkward and I felt safe in the environment. They were super informative and talked me through the whole process. Jewelry is incredibly beautiful. Definitely recommend!Service: Ear piercing
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August 2023 by Brooke Bicknell
Love love love this place. Shoutout to Kari!! She was super amazing!! Explained everything to me in detail and explained any questions I had. Super kind and compassionate! She made sure my piercings were in the perfect spot!! Least painful piercings I’ve EVER had! (Everyone is different!) She was quick and precise and it was over before I even knew it! Highly recommend this place! Didn’t have to wait too long either as a walk in! I love this place so much don’t go anywhere else!!Service: Nose piercing
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July 2023 by Zander Green
All of the employees are super kind and very helpful! The studio was clean and had a very welcoming environment. They will talk you through the entire piercing process so you know exactly what is happening. I felt very safe and highly recommend going here!Service: Nose piercing
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June 2023 by Rōbi Ventures (Rōbi Ventures)
After researching and reading many reviews, I decided to get my nostril piercing done here. When I came in I was greeted by a young lady that was more than happy to answer my questions and give me suggestions. After I finally decided on what I wanted for my piercing, I filled out the paperwork and waited only moments to be called back. The gentleman who did my piercing was very nice and made me feel comfortable. A few minutes later it was done and I had my nostril piercing. I didn’t even have time to panic or freak out it, it was so quick. I have an extremely low tolerance for pain and this really wasn’t that bad at all. It was more like a pinch or something. My right eye watered slightly after the needle went through, but that was it. Afterwards I went back up front and the young lady went over my healing & after care instructions and suggested I get the saline solution for cleaning, which I did. I paid and was out the door in less than 30 minutes from the time I walked in. I would definitely suggest getting your piercings done here and the next time I’m in town, I just might get another one myself.
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June 2023 by Neal Long
I had a great experience at Radiance Piercing today. I went in to have my tragus piercing redone after taking the jewelry out 8 years ago. Remi greeted me upon arrival and was super helpful in explaining the process and assisting me in selecting jewelry. After taking a look, Kait observed the piercing was still open and was able to put the jewelry in—resulting in a shorter post and greatly reduced healing process. I felt very comfortable and safe. I look forward to my next visit!Service: Ear piercing
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June 2023 by yamilet collins
It was a very pleasant experience. This is my 3rd piercing so I was nervous. The staff was so understanding and very nice that I felt comfortable enough to get pierced.Service: Ear piercing
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June 2023 by Alyssa Sanders
I came here a few months ago and got 2 nose piercings. One hoop and one stud. They convinced me to buy certain type of jewelry, but made me get a larger size for swelling and healing purposes, promising that when I come back after it’s healed, the sizing would be adjusted. This was a big question and was discussed thoroughly before going ahead and getting pierced. I paid $497 for these piercings, mind you the jewelry pieces are extremely small and nowhere near worth what I paid, nor was the service. Upon returning for my jewelry adjustment I was told by the owner, very rudely I might add, that no he would not adjust my jewelry, I could buy a new one and again pay for more services, and that he tried to talk me out of it. He actually didn’t, they talked me into the 2nd piercing, I only came in for one??♀️it’s extremely bad business to take advantage of people in charging as much as he is, but also not even completing the follow up care that was promised. I have filed a complaint with th better business bureau and fully plan to bring this to social media attention. EDIT TO ADD:I did reach out to discuss options on how to fix this after seeing the owner reply. Again, yes you were rude and extremely short with me. When I called to speak to the shop to come to an agreement she just proceeded to continue to argue with me that $500 is a fair price for 3 extremely basic and simple piercings. They claim to be very educated but provide unethical and immoral business practices. I would rather an uneducated person with integrity pierce me than someone with a degree that gives 0 effs about me and just wants to make a quick buck??♀️?Service: Nose piercing
