SEPHORA at Kohl's Lee's Summit

Hours:
1820 NW Chipman Rd, Lee's Summit MO 64081
(816) 246-5110 Directions

Tips

Hours

Monday
9AM - 10PM
Tuesday
9AM - 10PM
Wednesday
9AM - 10PM
Thursday
9AM - 10PM
Friday
9AM - 10PM
Saturday
9AM - 10PM
Sunday
9AM - 9PM

About SEPHORA at Kohl's Lee's Summit

SEPHORA at Kohl's Lee's Summit has mixed reviews. Some customers experienced unhelpful service, with staff like Jasmine seeming to lack care and not offering assistance. However, others praised employees like Wisdom for being knowledgeable and providing excellent customer service, especially with product matching. A customer who faced an issue with a missing item in their online order was pleasantly surprised by Jennifer, who went beyond expectations by speaking with a manager and receiving a promotional makeup bag and Kohl's cash. The store is generally regarded as a good place, with some customers defending its busy environment and stock shortages, explaining that these are controlled by the warehouse and not staff. Critics of stock issues or delays are advised to consider the complexities behind product availability, and some comments reflect frustration with impatience and the busy retail setting. Overall, experiences vary, but helpful staff and good service are highlighted when customers receive attentive assistance.

Most Recent Reviews

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  • July 2025
    The manager seems very racist. I have shopped in there by myself multiple times with no issues. I am a white woman. One day my black husband and I went in to buy a couple of things and were harassed while shopping. Ended up putting the products back and not wanting to purchase because we felt so uncomfortable.
  • June 2025
    Thanks I will drive 7.2 mi away just to go to the leewood location when the Lee summit location is 4.2. like they say you get what you pay for and I'm not about to pay for someone to be blatantly rude to me!
  • March 2025
    It’s a night and day difference between the quality of employees at this store inside Kohls and the full-sized Leawood location. The employees here never want to help you with anything or answer any questions. If you need something from Sephora, highly recommend just driving out to Leawood instead of stopping in here.

More Comments(28)

Other Information

Parking: Lot, Private
Price Range: Average
Specialties: Cleansers, Eye, Clean Skincare, Conditioner, Bronzer, Vegan Haircare, Masks, Eye Care, Lip, Self Tanners, Foundation, Eyebrow, Applicators, Treatments, Shampoo, Mascara, Eyeliner, Eyeshadow, Sun Care, Brushes, Vegan Skincare, Concealer, Lip Balm, Nail, Lip Gloss, Blush, Lip Treatments, Hair Styling, Moisturizers, Hair Tools, Cheek, Clean Haircare, Accessories, Face Primer, Wellness, Hair Treatments, Lipstick, Face, Perfume

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  1. Lee's Summit, Missouri

Location and Contact

Sephora

Cosmetics in Lee's Summit, MO 1820 NW Chipman Rd, Lee's Summit (816) 246-5110 Suggest an Edit
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