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April 2024 by ava hyatt
Don’t answer the phone at all . Called like 3 times lol
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April 2024 by Christopher Adams
Ordered on the app. Unfortunately someone switched up the sandwich toppings. No big deal right? Remake the sandwich? No? When my fiance went up there they scraped the toppings (leaving old toppings and cheese to the other sandwich without adding the correct cheese) on my sandwich and remade the hers. She read off to him to make sure everything was correct. How do you mess up an order 2 times? First time being written in front of you and second time being verbally told? First one i can see.. but a second time? Scraping the toppings? Really? Called a few times as I don't see a point in driving up there for a THIRD time to ensure the order is correct. Yes I did take a bite. My girl noticed her order was wrong so I checked mine. Figured out the mistake and went up with the sandwiches. Probably should have tossed them as soon as they seen they were wrong. I didn't pay for incorrect food. Nor did I pay to have the toppings scraped off in front of us to then make it right. It's a toasted sandwich that made a trip from there, home, and back again. Sandwich still warm? Nope. A cold toasted sandwich is what I ordered I guess.
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April 2024 by David Bonds
Clean and well-maintained. Unfortunately, the sandwiches seem skimpy compared to other Subways, even when I paid extra for 50% more steak.
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September 2023 by TheH1313
The young gentlemen whom was helping me was a delightful soul that I wish to run into again. Our two ham and provolone sandwiches were made BEYOND perfection; I will be revisiting this location! Only 4/5 is the taller gentleman noticably realized that the transaction was already taken care of.
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September 2023 by Gerald Ellis
I tried to do a online survey using the store #5003 from the receipt. It keep rejecting the stone # as inaccurate. I gave this information to this location in person twice but nothing was corrected thus an online survey could not be given. "Kind of LAME"!
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June 2023 by Pam High
Great sandwiches.
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August 2022 by Brooke O
Bread was stale and why do the workers not know what 'extra' means.
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June 2022 by Gabe Drake
One of my favorite fast food joints, very good service at this location, positive attitudes and fun energy!
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October 2021 by Virginia Freesene
No mask on employee, does not seem like he knows what he was doing making food! very disappointed in the store for how much you are changing for a 6” sandwich! He tried to cover up his mistakes instead of remaking the food.
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September 2021 by Jerry Nettles
The short girl at subway was so courteous and respectful. I love subway but love my customer service even more. This girl always smiles and makes my day better. I’ll come back in the future for sure.
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September 2021 by Jerry Butler
I stopped in at the subway on 291 in Lees summit Saturday sept18th the worker had no mask and was sniffing constantly then he sneezed and had a line of snot hanging he went and blew his nose then went around the corner where I don't know what he was doing then he came back never once washed his hands he grabbed gloves which is a good thing but he still handled the gloves with unwashed hands I went ahead and had him make my sandwich but decided to toss it after I left and just ate my chips. Very disgusting I will go to the subway on Todd George and Langford they seem so much more professional and cleanly.
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September 2021 by Crysy Lynn
Very friendly and helpful service. The raspberry cheesecake cookies we wanted weren't ready when we ordered our sandwich, but the clerk took the initiative to let us know that they were in the oven and would be ready by the time we finished our lunch. They were ready right on time, and were delicious. We'll be back for more!
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September 2021 by virginia williams
No mask on employee, does not seem like he knows what he was doing making food! very disappointed in the store for how much you are changing for a 6” sandwich! He tried to cover up his mistakes instead of remaking the food.
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August 2021 by Parminder Chadda
I went to a Subway in Lees Summit near new Wal-Mart on Highway 291,about 100 yards away.I presented a coupon with code 799 meal and expiry date 9/3 /21.It was not accepted.I agreed to pay the normal price for the sandwich.I presented a Subway gift card.It was not accepted also!A few days ago I had used it at the same subway successfully.The receipt issued showed that there enough balance to purchase the said meal.
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May 2021 by Paula Smith
Great food!!