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August 2024 by kari ham
Love the staff, go team Tim!
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July 2024 by Elizabeth Macy
I had an women that was so gentle with my puppy that has anxiety that gave me hope for the groomers at this store which is why I continued to go. But when took her back and other people did her they did really bad. So I waited a month and a half to get the groomer I liked to become available and when I came in, she wasn't there and it was the other groomer!!! I didn't say anything because my puppy needed groomed because it had already been so long and I thought I'd see if they did a better job... They did not. My dog had a matte of fur under her leg after her grooming.
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July 2024 by Lily Gurganus
Always has what I’m looking for! This store is also very clean and tidy. There usually isn’t a long line for checkout so it’s easy to have a quick in and out shop.
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July 2024 by Angela S. G.
All was good. Emily (Spikes groomer) is excellent!
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July 2024 by Mary Harris
Only location to buy the milk our cat loves. Kinda hectic with big dogs today but the employees are so nice and make conversation while checking out
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July 2024 by Chareese Ray
Love the Ward Parkway location. The Grooming salon is top notch!
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July 2024 by Kelcie Poeschl
I love the petsmart lees summit location to get my dog food and fish supplies. Today was so disappointing, a lady with her older shih tzu who just got done grooming was standing in line checking out. The dog peed on the floor in the check out line, the lady told the 19 year old cashier that her dog was having an accident. He didn’t do anything about it. I stood there in shock. She asked if there was anything to clean the mess up. This kid directed her to the “clean up station” to clean it up herself!!! I cleaned it up for her because I’m not making a lady who’s holding her elderly dog pick up a small puddle of urine!!! He didn’t say anything about it and completely ignored it. Terrible customer service.
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June 2024 by terri lawson
The staff was very helpful, the store was clean and I didn't have to wait long in line.
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May 2024 by E Wilson
They front Pawportunities.
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May 2024 by Joseph Murphy
They were very friendly and helpful when I was looking for a pet mouse today. I wanted a female and they only had males, but they went through a great deal of effort to help us find a place nearby that sells female mice. I will definitely be coming back if I have any other pet needs in the future.
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May 2024 by Chris Baker
Very helpful staff every visit.
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April 2024 by Sarah McDonald
Take care of your betas!! I have found 4 dead ones the past week alone! The cups are dirty stuck to the shelf because they haven’t been moved or cleaned in who knows how long. They have algae and old food in them…several betas are swimming sideways. These are living creatures and deserve humane treatment.
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April 2024 by Victoria Nelson
Clean store. Friendly service
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February 2024 by DEBORAH DE SANTI
I booked a grooming for my Lili with Rylee. She cancel twice during the past week. I did understand...we all have emergencies.
Finally, I took my 13 years old Lili at 1:15 pm today. I went to the store at 3:45 pm to picked her up and Rylee said...she is not ready. Come back in 2 hours.
??????.
I said " give my dog back NOW".
I am furious!
They did nothing on her...worst service ever!.
IT WAS ANIMAL ABUSE.
My Lili was thirsty, anxious and sad.
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February 2024 by Thomas Mann
Always a great selection of things for my dog. People are very friendly and knowledgeable
