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September 2023 by Erick Fletcher
Worst place ever since new ownership. Very shady! We took 3 vehicles here. They had 2 for 4 weeks never to fix what they were hired to do and only to send them back worse than before we dropped them off. They also did body damage to one of the vehicles. None of the 3 vehicles were repaired fully or correctly and now they are refusing to fix there mistakes or the damage they caused to our vehicles. We are pursuing the BBB AND LEGAL ACTION AGAINST THEM.
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September 2023 by Erick F.
very unprofessional! we took 3 of our vehicles to them recently they had 2 of them for a month. we were charged for work not completed, we ended up with issues that we never had until they attempted to make repairs. they did body damage to one vehicle, they sent my wife out in a vehicle that they failed to latch the hood down on. the front office blammed the mechanics the mechanic blamed the front office saying they did not relay proper info to make the repairs . they ended up saying thier solutionwas that they would no longer work on our vehicles and would not pay for the damage done to our vehicle by thier mechanic. so now we have 3 vehicles that we paid for infull that the repairs are either not completed or not done correctly. stay away from this scam businesses
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September 2023 by Brian Ortiz
This place is something else!! Took my truck in for a Missouri Motor Vehicle inspection. Just an inspection, nothing else. This place took it upon themselves to do an Oil Change and then proceeded to charge me for it. All I can say is beware! They will actively look for any way to charge you for things you do not need and try to take advantage of their customers.
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September 2023 by Colleen Murray
It's great. Cj helped Mr so much. Although he's the service manager he's a former mechanic and can easily explain what's Goin on with my car. They diagnosed and fixed my car in one day. Diamond had it three days and couldn't diagnose. Herrington's it for me!!!! Thank you cj
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August 2023 by Alex M
Love the family atmosphere here! I trust them with all my cars and they always explain in detail. Customer service is superb. Thank you Jaya and Danny for always keeping me in the loop and taking the time to always follow-up. A big thank you to the technicians in the back working things out for customers! Y'all rock!!
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August 2023 by Lisa Francis
Fantastic customer service. The Auto Clinic saved me $3000 on the repair of my car. I will recommend and will be back if and or when I need service. Thank you Danny!
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June 2023 by James Loeffelbein II
Jaya is the bomb, very informative & worked with me through a frustrating time with my brakes. The techs got everything solved after we figured out what was wrong with the brakes. They didn’t charge me for using a loaner car for a few days & didn’t charge me for having to replace the brakes a couple of times for something that wasn’t their fault. They are always fair & honest with pricing & what actually needs to be done with your car & don’t push unnecessary repairs. Thank you guys. My family won’t take our cars anywhere else!
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June 2023 by pantea pani
I took my cars there and always they came up with something extra that need to fix but I was try To be positive and trust them .Unfortunately i took my friend car there to fix this time , they offered me if i want they look all over and i said you already told me the problem please just fix that.Anyway they called me today and after so many time call back and forward they said the driver windows need to repair and i asked them whats the problem they said they pulled down but look like window motor now does work and they cant pull windows up, they said that’s happened there, manager was so rude and unprofessional and told me this is what is it and i have to pay 300$ extra to fix that. That’s ridiculous place
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May 2023 by Tucker Perkins
This is a top shelf business. Everyone in office is extremely nice and helpful, and they are there to help individuals with their vehicle.
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February 2023 by Natalie Masters
Everyone at Auto Clinic has been amazing to work with. Diagnosing car issues timely and helping me problem solve to make the best decision on our car. Very knowledgeable and easy to work with staff. I will definitely take all of my cars here from now on.Services: Auto engine tuning
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February 2023 by David French
After I took my truck to the local Toyota dealership and given the run around about what the diagnosis was with the truck and the cost for repairs. I took it to The Auto Clinic and was given the correct diagnosis and fair estimate for the repair. Friendly staff, great service, highly recommend.Services: Steering & suspension replacement
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January 2023 by Jamie Perkins
I will take my car to Auto Clinic from now on. I am completely comfortable that they will not only do the job correctly, but the will not overcharge me. They are honest, knowledgeable, friendly, but most importantly they are trustworthy and that is priceless. Can't say enough good things about Auto Clinic.Services: General repairs & maintenance
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January 2023 by Paul H.
i was fifty miles from home and gave me ver fair price and treated me like i came there every week Alisha was extremely helpful iwent there on a recommendation and was really satisfied thank you
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October 2022 by Kristina Matzke
We brought our vehicle here to get two new tires they put them on and then we picked up our vehicle and none of the psi was correct one was reading as low as 29 one reading his highest 45 so I called back and asked if that wasn’t something they normally did with their vehicles Gia stated yes we should do that but sometimes we dropped the ball and there’s nothing we can do about it unless you want to bring your car back here. I told her that was super inconvenient as we didn’t live in the same town and we just had our car there two days ago she replied with yeah there’s not really anything I can do about that. She’s always rude and hateful on the phone and they have terrible customer service 100% would not recommend.Services: Auto tire replacement
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October 2022 by Jon Draughn
Had a real good experience with them. I managed to strip one if my caliper nuts and couldn't get it off to replace my breaks, and they got me taken care if perfectly. I brought the parts, they installed and I paid for labor. They did warn me if the parts didn't fit, they charge me $75 fee for putting everything back, which is more than fair. Everything went well and they even gave me advice so I wouldn't strip it again.