10:30AM - 7PM
108 SE 3rd St, Lee's Summit
Tobacco Shops
“Really nice selection in the humidor. Very friendly service and comfortable lounge. The only reason I didn't give it 5 starts is there's no drinks available in the lounge.”
“Ci Ci is the best. She is very knowledgeable of all the products. Her customer service is great and filled with so much patience and eagerness to help and offer recommendations. She is the main reason I go to this shop versus any other Lee's Summit smoke shops.”
“Sal was very pleasant. He knew what to do to push the sale, but not too much. It was a nice shopping experience and I’ll definitely be back. Big difference from previous management.”
“Do not purchase glass from here. It is all extremely cheap and overpriced. If you do purchase glass, make sure to inspect thoroughly before taking home. The bowl for the piece was cracked on the stem. The bong itself does not function properly. Two percolators in the piece and only one works. I brought it back only a couple hours after purchasing and they couldn’t even tell me no, just sorry. I was willing to pay the difference for a liver piece from them but they denied that as well. $150 piece that functions like $60 beaker. They also did not mention that it is buy as you see it or their return policy, which does not exist.I have always liked coming to Smoke Tokz for other smoking needs, so it is sad they are not more accommodating to the people who support them.P.S. I did not use the piece, I only filled it with water and that is when I could tell the top chamber does not hold water ergo the top percolator would not function and where the bowl sits, would overflow with water.***Edit***Manager was able to help us out, told us to come by the shop the next day to exchange the piece with something of equal value. Took this offer up and am happy with the exchange.4 stars b/c while the manager was awesome and caring, the two employees we interacted with face to face did not seem to care about customer service or their product & sales.”
“Dwayne was awesome! He was happy to help me find exactly what I wanted and was just overall a friendly nice person! I don’t live this way but I will for sure go here anytime I’m around that part of town for now on!”
“This is my regular stop for cigarettes every 10 days I buy two cartons. Great prices usually great customer service, but whoever was working this morning. The big heavyset lady with the way too tiny shirts needs to work on her customer service dramatically. She got an attitude whenever she grabbed the wrong carton, and I corrected her for the right one and then once she rang me up and gave me my total I told her I had loyalty so she got an attitude about it because she had to readjust her register and drop the six dollars off my total with my loyalty and which I informed her it would be a good habit to ask for it like every other cashier in the store and she stated that it’s against policy from her general manager to ask for loyalty. I’ll change my review to a 5 ⭐️when she’s gone.
Yay! Y’all got rid of that hateful woman, and your Boss Lady??? is absolutely amazing, y’all deserve five stars!”
“I love their selection of THC drinks and the staff is always helpful with their products. Always welcomed as I walk in and overall an awesome place. I also love that if you give them a request or suggestion of product they will try and get it in stock.”