U-Haul Neighborhood Dealer offers truck rentals, trailers, cargo vans, and pick-up trucks for local or one-way moves. Customers appreciate the friendly and knowledgeable staff, which makes moving a bit easier. Many found the online reservation process simple and efficient, with trucks ready on time. Issues like a malfunctioning air conditioning unit were resolved quickly, with discounts offered to customers. The Market Street location in Lees Summit received praise for its great service and well-maintained vehicles. However, some customers had negative experiences with other locations, like the Deerbrook site, which was criticized for poor customer service and delays. Overall, U-Haul Neighborhood Dealer is highly recommended for its helpful service and easy rental process, though customers are advised to check the specifics of their equipment, as some items may not meet all needs.
The U-Haul app makes reservations quicker and easier. Staff at this location are great.
May 2025
Great experience with truck rental! Excellent service!! Would definitely do business again!
December 2024
Wow Moving is always a struggle but you guys helped make it a little easier. Friendly. Knowledgeable. Very helpful. Jacki was especially sweet and helpful. Thank you All
