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November 2023 by Scott Blakeman
Horrible situation with their pharmacy. They closed their inside pharmacy and have 2 lanes of cars around the building for drive thru. 2 days after my script was to be filled, still not done. Can’t reach by phone, they don’t answer. Called corporate and they have no answers. WENT TO THE STORE IN PERSON TO FIND OUT WHAT IS UP. They haven’t even started to fill my meds. Employee said many people walked out/quit because of poor working conditions. TRANSFER YOUR SCRIPTS TO A PHARMACY THAT WILL FILL THEM AND COMMUNICATE WHEN THERE IS A DELAY. THEIR EMPLOYEES INCLUDING CORPORATE ARE SHORT AND SEEM OVER IT.
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November 2023 by Margaret Cook
I wish I could rate this pharmacy 0 stars. It takes them days to fill prescriptions. They constantly lose prescriptions. They never pick up the phone.
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November 2023 by Scott B.
Losing my business! Pharmacy has little staff. Tried calling about a refill for 2 days could not get through. Went to the store and the pharmacy is closed inside with a line around the building 2 lanes deep. Talked to a manager who said they had a bunch of staff walk out and quit. Bad company when they know this is coming and do nothing about it or to take care of all of the inconvenience and hardship they are putting on their soon to be former customers. No customer service or concern for them. Sad!
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August 2023 by David B.
Half the time they are out of stock so I called a few hours after my prescription was supposed to be ready. Waited on hold for an hour with "1 caller ahead of me", finally got a ring after half an hour. The ring continued for 15 minutes then they hung up. I tried calling back and got a recording saying they were now closed for lunch. Waited until 2, finally got to talk to someone. All I wanted to do was verify my medication was ready to be picked up, which it was not, but the lady told me it would be shortly. I told her that was fine, I just needed to make sure they have it in stock because if they didn't I would have to call my doctor and get the prescription transferred to either another location or a different pharmacy. She said she checked and they had it in stock. I was just at the store and the guy told me they were out of stock and he didn't see anything in the system. So I checked my Walgreens app and instead of showing "submitted" or "delayed" like it usually does when this happens, there was nothing there. So not only did they lie about having my medication in stock and ready to be picked up, but they deleted it so I can't even transfer it now. It's not usually this bad, but a typical visit is usually pretty close to this, and judging off people ahead of me in line and in the drive through, they have similar experiences. Luckily, it's not life or death for me, BUT if you actually need your medication, I would suggest going somewhere (anywhere) else, even if it costs a little more. TL;DR: Cant get ahold of them. They lie. They are clueless on inventory. They delete prescriptions. They are not helpful at all. Hopefully I saved you some time and frustration.
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March 2023 by Jedidiah J.
The fact that all these stores are implementing membership pricing is absurd. Your not Costco your a box retail store. Everything on the shelves is marked one price but when you ring it up is 4-8 dollars higher. Complete bs! Oh but if you give us you name, phone number and email so we can sell your info and spam your email with adds we'll give you our marked price on the shelves. Done with stores that are implementing this business plan. Fyi the same product they were charging 28.99 for 22.99 with your bs membership I went to target and got for 18.99 anyway.
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December 2022 by Chad S.
Pharmacy has to be the slowest in town!! Something needs to change!Please get this fixed!
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October 2022 by Takeya
They close down their drive through lane for their convenience. Im handicapped. I asked why and they provided no explanation.This place is SO slow at dispensing your meds (even when they're not "sold out" ) and they're incredibly slow customer service wise and seem a bit oblivious to what the issue may be and it's them. Every person in line ends up having 5 to 10 minute conversations as their worthless Pharm Techs try their best to comprehend Laymon terminology.Worst walgreens pharmacy in the area, without a doubt. Shut this filthy Walgreens team down. Zilch help!!
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October 2022 by Google user
They close down their drive through lane for their convenience. Im handicapped. I asked why and they provided no explanation. This place is SO slow at dispensing your meds (even when they're not \"sold out\" ) and they're incredibly slow customer service wise and seem a bit oblivious to what the issue may be and it's them. Every person in line ends up having 5 to 10 minute conversations as their worthless Pharm Techs try their best to comprehend Laymon terminology. Worst walgreens pharmacy in the area, without a doubt. Shut this filthy Walgreens team down. Zilch help!!
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September 2022 by Amy Pedersen Harris
I don’t understand how you can just close. Not filling any prescriptions, not calling us to let us know that we aren’t getting our medications and not giving us any opportunity or options to get them somewhere else. Even if that store is understaffed, you can’t fill them at another Walgreens? Isn’t there some sort of legal liability?
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September 2022 by Dana G.
It is sad how much the pharmacy at this location has gone down hill over the years. The staff is mostly rude and wait times keep increasing as well as the hours they are closed, making it difficult to get prescriptions filled at times. Today was the last straw and I will be sending all of our prescriptions to a different pharmacy. I renewed two prescriptions on Friday and my husband renewed one. I received a message that they were ready to pick up and my husband tried to do so on Saturday and then again on Sunday, only to find the pharmacy closed. They do have a sign that says they will close the pharmacy unannounced if they don't have people to work. I tried to pick them up again on Monday around 11 o'clock and was told only one of mine was ready, the other two weren't . I told her that I received a call that they were ready but she did nothing to remedy the situation and asked me to come back in an hour. I had already sat in the line for 15 minutes waiting my turn so I wasn't very happy about this. My husband tried to stop on his way home and the drive-through line was wrapped around the building with about 30 cars in the parking lot as well. I told him I would go today and did so right after their lunch break at 2 o'clock. I was the fourth car in line and waited my turn only to get up to the window and be told the same thing I was told yesterday about my prescription. I tried to explain to the lady working the window that I needed this prescription because it was one of the drugs I need to take for my cancer and she asked me to circle back around and get back in line. At this point there were four or five cars behind me. I told her I did not want to do that so she said I had to go park and come inside. I was told they were behind and there were other people in front of me to have things filled, exactly what I was told the day before. That seems extremely strange to me since I filled them Friday morning and one of them was done but not the other one. I told her I was not going to move from that window because I needed the prescription and asked to talk to a pharmacist. After a couple of minutes the pharmacist came over and he was extremely rude to me. I did not move and she eventually came back to the window with my prescription, opened the window and shoved it at me. There was no thank you or sorry or anything like that. The level of rudeness from the staff here is astounding.
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July 2022 by Lisa Simmons Fleischmann
Medical malpractice in my mind- pharmacy closed for 3 days with no way to forward prescription to another pharmacy. Unable to get post-op meds for my child on a Saturday without tracking down the doctor on a holiday weekend to get new prescription to another pharmacy- unacceptable. Hello CVS
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June 2022 by Rich Wood
The level of customer service here leaves me speechless.
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September 2021 by Sheri R.
Unbelievable how two Locations only a few miles apart can make. This location is the last one I will shop at.. staff rude, not stocked well
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September 2021 by Rachel L.
I ordered business cards for my small business. This is what I ordered/made, and this is what I got. DO NOT ORDER BUSINESS CARDS FROM HERE!!!They are all different and very badly done!! Some have a weird white border along the sides and top. Some cards have the last letters missing on the back, and the email is crooked on some of them. They aren't even a perfect triangle either. Not what I made, not what I ordered, not what I paid for. Very disappointed and wish I could get my money back. Not worth the money!!UPDATE: I called the store and they said they can reprint it and I quote "our cutter isn't very good" Why would I want you to remake them if they look this bad and you can't guarantee that they won't look the same or worse? And if I want a refund I have to bring them in. Will never be getting photos from here ever again!
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November 2019 by Katie M.
Worst, most frustrating, automated system ever!!!!!!!!!! Makes the entire place horrible. Honestly