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November 2023 by Marlow T.
I waited in the pharmacy drive through for almost half an hour and when I finally got up to the window, they told me that the pharmacist was leaving and I couldn't get my medication. I offered to pay right there on the app so they could just hand my medication to me and they still declined. the app, the website, the phone call, the voice mail, the email, and the text message said the pharmacy was open until 10p and it was only 7:10p when I began my fruitless drive home. If this was intended, they should update their everything to reflect this. also, I had a nosebleed during my drive home and I'm pretty sure that's unrelated but I'm also convinced it wouldn't have happened if I had stayed home instead of going to this store.
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November 2023 by Scott B.
Losing my business! Pharmacy has little staff. Tried calling about a refill for 2 days could not get through. Went to the store and the pharmacy is closed inside with a line around the building 2 lanes deep. Talked to a manager who said they had a bunch of staff walk out and quit. Bad company when they know this is coming and do nothing about it or to take care of all of the inconvenience and hardship they are putting on their soon to be former customers. No customer service or concern for them. Sad!
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September 2023 by David B.
Half the time they are out of stock so I called a few hours after my prescription was supposed to be ready. Waited on hold for an hour with "1 caller ahead of me", finally got a ring after half an hour. The ring continued for 15 minutes then they hung up. I tried calling back and got a recording saying they were now closed for lunch. Waited until 2, finally got to talk to someone. All I wanted to do was verify my medication was ready to be picked up, which it was not, but the lady told me it would be shortly. I told her that was fine, I just needed to make sure they have it in stock because if they didn't I would have to call my doctor and get the prescription transferred to either another location or a different pharmacy. She said she checked and they had it in stock. I was just at the store and the guy told me they were out of stock and he didn't see anything in the system. So I checked my Walgreens app and instead of showing "submitted" or "delayed" like it usually does when this happens, there was nothing there. So not only did they lie about having my medication in stock and ready to be picked up, but they deleted it so I can't even transfer it now. It's not usually this bad, but a typical visit is usually pretty close to this, and judging off people ahead of me in line and in the drive through, they have similar experiences. Luckily, it's not life or death for me, BUT if you actually need your medication, I would suggest going somewhere (anywhere) else, even if it costs a little more. TL;DR: Cant get ahold of them. They lie. They are clueless on inventory. They delete prescriptions. They are not helpful at all. Hopefully I saved you some time and frustration.
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March 2023 by Jedidiah J.
The fact that all these stores are implementing membership pricing is absurd. Your not Costco your a box retail store. Everything on the shelves is marked one price but when you ring it up is 4-8 dollars higher. Complete bs! Oh but if you give us you name, phone number and email so we can sell your info and spam your email with adds we'll give you our marked price on the shelves. Done with stores that are implementing this business plan. Fyi the same product they were charging 28.99 for 22.99 with your bs membership I went to target and got for 18.99 anyway.
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December 2022 by Chad S.
Pharmacy has to be the slowest in town!! Something needs to change!Please get this fixed!
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September 2022 by Dana G.
It is sad how much the pharmacy at this location has gone down hill over the years. The staff is mostly rude and wait times keep increasing as well as the hours they are closed, making it difficult to get prescriptions filled at times. Today was the last straw and I will be sending all of our prescriptions to a different pharmacy. I renewed two prescriptions on Friday and my husband renewed one. I received a message that they were ready to pick up and my husband tried to do so on Saturday and then again on Sunday, only to find the pharmacy closed. They do have a sign that says they will close the pharmacy unannounced if they don't have people to work. I tried to pick them up again on Monday around 11 o'clock and was told only one of mine was ready, the other two weren't . I told her that I received a call that they were ready but she did nothing to remedy the situation and asked me to come back in an hour. I had already sat in the line for 15 minutes waiting my turn so I wasn't very happy about this. My husband tried to stop on his way home and the drive-through line was wrapped around the building with about 30 cars in the parking lot as well. I told him I would go today and did so right after their lunch break at 2 o'clock. I was the fourth car in line and waited my turn only to get up to the window and be told the same thing I was told yesterday about my prescription. I tried to explain to the lady working the window that I needed this prescription because it was one of the drugs I need to take for my cancer and she asked me to circle back around and get back in line. At this point there were four or five cars behind me. I told her I did not want to do that so she said I had to go park and come inside. I was told they were behind and there were other people in front of me to have things filled, exactly what I was told the day before. That seems extremely strange to me since I filled them Friday morning and one of them was done but not the other one. I told her I was not going to move from that window because I needed the prescription and asked to talk to a pharmacist. After a couple of minutes the pharmacist came over and he was extremely rude to me. I did not move and she eventually came back to the window with my prescription, opened the window and shoved it at me. There was no thank you or sorry or anything like that. The level of rudeness from the staff here is astounding.
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September 2021 by Sheri R.
Unbelievable how two Locations only a few miles apart can make. This location is the last one I will shop at.. staff rude, not stocked well
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September 2021 by Rachel L.
I ordered business cards for my small business. This is what I ordered/made, and this is what I got. DO NOT ORDER BUSINESS CARDS FROM HERE!!! They are all different and very badly done!! Some have a weird white border along the sides and top. Some cards have the last letters missing on the back, and the email is crooked on some of them. They aren't even a perfect triangle either. Not what I made, not what I ordered, not what I paid for. Very disappointed and wish I could get my money back. Not worth the money!! UPDATE: I called the store and they said they can reprint it and I quote "our cutter isn't very good" Why would I want you to remake them if they look this bad and you can't guarantee that they won't look the same or worse? And if I want a refund I have to bring them in. Will never be getting photos from here ever again!
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November 2019 by Katie M.
Worst, most frustrating, automated system ever!!!!!!!!!! Makes the entire place horrible. Honestly
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October 2019 by Michael S.
Seriously the most horrible pharmacy ever. Anytime my wife says our prescriptions are ready, I know I'm going to have a bad time. Today was no different. I was the second car in line and waited for over 20 minutes. I was between cars, so I didn't have room to move into the second lane. But that lane processed two cars before I was able to finally get out of line and go inside. I'm guessing this person needed to have a script filled rather than just picking one up. So, whoever they are is inconsiderate, and whoever was working the window really needed to ask them politely to get out of line and either come inside or come back. They were still at the window when I made it inside. Then I get inside and while they had 4 people (that I could see) in the back area, and only one customer in front of me, nobody even acknowledged me. One lady went by the counter twice, even looking at me once, and never asked if she could help. So, I waited for the customer to be done in front of me. Then I finally get the chance to talk to somebody and pick up my son's prescription. I give my info, she gives me the prescription, I let her know the situation at the window, and she doesn't even acknowledge it. A reasonable person would at least say, "I'm sorry that happened." Not her... just passed it by like she was ready for her shift to be over. She asked if I'd like to use their express pay. I've tried this in the past, but it never works because they have an old debit card on file. But I've tried to have them update it with my last 3 trips. The last time, the woman assured me it was fixed. Nope. Not fixed. So, no surprise there. I put my debit card in the machine, paid, and ended the terrible experience that is the Langsford Walgreens. Save yourself some time and trouble... don't go here. But I guess if you must, at least you'll be in a place that sells blood pressure meds. You'll need them.
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October 2019 by Bob G.
My wife and I went in to get a flu shot no other customers in the office area. Filled out all the paperwork got an appointment for 920 was seen at 935 asked if my wife could come in as well was told the next appointment was over an hour away. Previously I have been here with 4 people and we all went in and got our shots, the whole family done at once. Now they want us to wait an hour for them to do each shot? Nope, went to CVS across the street in and out no worries. Heck the grocery store does better than that bs. Done, wife wanted to move my prescriptions and I argued to stay, can't argue when they just do not care about customer time.