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March 2024 by Leslie J.
Wonderful store with great staff members! We worked with Jessica and she was so helpful! And the delivery was fantastic! Professional and careful delivery people. We will definitely be shopping here again.
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January 2024 by Ashley Bobe
I am someone who can identify with their commercials! My mom purchased a mattress from them when she moved, and I just happen to be there visiting the day it was delivered. I’ve had lifelong back problems, and she was like “go lay on that mattress”Went over, spent about 60 seconds on it before my entire body felt this huge pressure of relief, so much so that I didn’t want to get up. A few days later I contacted Laura, from Crowley who also helped my mom and told her I was specifically looking for Stearns and Foster Lux pillow top. And I would be coming to see her soon. Here is a piece of the email my mom sent me after I left that day because I couldn’t stop thinking about it. And if it was the right decision.“Yes, It's a big investment but it's a lifetime investment and you will use it everyday and actually get a good night's sleep! It has a nice long warranty but if you take care of it should last you at least 25-30 yrs. My last one lasted me 28 yrs plus!! Hope this helps!Love,Mom”I am 6 months in, and get the best sleep of my life every single night! Like my mom said, it is an investment. But it’s an investment for your body! I couldn’t be happier with this purchase!
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January 2024 by Stacy Branson
Prompt service in store . Placed order and delivery time was only a few days out.Delivery drivers were friendly and helpfully with any questions I had . They did an excellent job !
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January 2024 by Deborah Gamm
We were immediately greeted & welcomed in to the store yesterday. Our sales person, Susanne, was a huge help. She listened to our needs (2 recliners & possibly a rug) & set about showing us specific styles & fabric. Great service-thank you Susanne & to everyone that helped!!
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December 2023 by Gannon Boone
Great furniture and pricing. Will never go back unfortunately because of the salesman that goofed up his own math. We had to go back and pay extra $200 or he said he would just refund us what we did pay and not deliver the furniture. Not sure how’s that’s our fault. It wasn’t as we were walking out the door he had realized. It was hours after we had visited another furniture store and ate dinner. We get a call with him demanding more money. Just disappointed in their professionalism after already paying them $1,100.
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November 2023 by Andrew White
This was my first purchase with Crowley and was relatively small, a metal bed frame. In the store, the sales person was friendly, helpful, and I didn't feel pressured.The frame wasn't at their store so I was given the option to pick it up from their warehouse or have it delivered free. I chose delivery on a day of my choosing. The delivery was went smoothly by a courteous employee.
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November 2023 by Google Reviewer
Mattress is junk. Flat, compressed, no support, deep body dents after a few hours. Horrible return policy. They have you spend more and more money. Completely sided in their favor. They blame it on the comfort fact/me. The mattress is comfortable, I need it to last more than a few hours IS THE ISSUE! I don't buy a mattress to look at, I buy it to lay on, and not IN. You should be able to pick a mattress based on the way it feels at the store, not predict that it's going to go flat and dent in because the materials don't last. We were VERY clear on that before we bought it. They showed no concern or apologies. Lots of aches and stiffness through the night and next day. They make you sleep on it for over a month! No options, must invest more money in foundations if the height doesn't work on the 2nd mattress. Didn't waste more time talking to the owner since the sales guy/manager already did. Instead, I'll let everyone know they don't take care of their customers. Return customers, no less. We will never buy again from Crowley. Why buy local from a local place? They don't honor their advertised words. Bad experience, so far. We still have a week to wait on the next mattress to see if it breaks down where you sleep. Very expensive materials that do not hold up. We lost a lot of money on this deal when it is clearly a QUALITY issue!! We paid a lot of money for it and a lot more on the next one. They also dropped it off the truck (intentionally to get out of the truck) when it was delivered. And they did not show any concern about that either. I do not recommend this place.
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November 2023 by Janice Jones
Worst experience I've ever had from this company & I've been a longtime customer. Their delivery guy was in a hurry (plus high on pot), damaged my door, wall & product being delivered. The reimbursement was not all what it would take to fix my property! And then I had to wait again to get the item I purchased. Probably the last time I buy from here. The quality has gone way down. Not sure what's happened with the quality of this store & products but extremely disappointed with the service and products!!
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November 2023 by Andrew Nocks
If you want attentive and helpful customer service when looking for home furnishings, I recommend Crowley Furniture in Liberty, MO. Sandy assisted us through the always painful process of making decisions regarding what we wanted and were looking for. Start here. We did and after several other stores found our way back to Crowley's.
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October 2023 by Dalton Charles
Recently bought a new couch, recliner and dining room table from Crowley. After a couple months I can tell this furniture is made from true quality.Would like to thank our sales lady Susanne!Great delivery from Jermaine & Durayn.
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August 2023 by Kathie Mason
I had a wonderful experience shopping for and purchasing a new mattress and frame at the Liberty store.My sales associate Sunell was extremely knowledgeable and asked just the right questions so she could show me my best options.The delivery and setup went like clockwork.BTW I could not be more pleased with my new Tempurpedic set.
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August 2023 by TRACEY Fortner
I went in and Sunell was extremely helpful in finding exactly what I wanted. Delivery was scheduled for between 2-4pm, they were here at like 2:05pm! Delivery men were outstanding and very friendly. I will be returning soon to redo my living room. My new dining room set is beautiful and exactly what I wanted.
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August 2023 by Lucy B.
Absolutely the easiest & smoothest furniture delivery ever!! Tyron was a great communicator & very efficient during my fast delivery Jermaine was a great helper too My sofa is exactly what I needed for my room Thank you Tyron &!Jermaine!!
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July 2023 by James Costello
My wife and I are truly happy with our experience with the Crowley Furniture in Liberty. Sandy did an AMAZING job walking us through the selection process for our bedroom furniture and we couldn't be happier.Crowley's has the highest quality furniture compared to some of the other national chains and we're excited for it to be delivered.
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July 2023 by Brenda Oliver
I was delighted with the great customer service in the store and with my furniture delivery. Arrived an hour early and the delivery man said, "I knew you wanted it before 1 PM so we pushed it up some." Made my whole week.
