Petco is a health and wellness company focused on improving the lives of pets and pet parents. The store offers a broad range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish and reptiles. It provides full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services and positive dog and puppy training classes. The store is clean with plenty of options and knowledgeable, friendly, and helpful staff. Customers report memorable experiences with staff who go above and beyond. The grooming service receives particular praise for being amazing with pets. However, the store can seem short staffed. The checkout line often takes a while, with waits caused by adoptions and membership sign-ups being processed at the register. This can lead to customer frustration despite the staff maintaining a positive attitude. Customers enjoy savings with repeat delivery and in-store pickup.
The employees are fantastic! One lady saved a bag of dog food for me that's hard to find then made sure my coupon was working to my best advantage. The only reason I gave it 4 was because some of the aisles are tight and I knocked a couple things off oops. Maybe I deserve the 4?
May 2024
Short staffed it seems. Sometimes the check out line takes a while. But the staff that is working is always very friendly and helpful!
May 2024
Fantastic, great variety of pet products and knowledgeable and helpful employees
