-
January 2024 by Fuck Y.
My script prescription has been overdue for two weeks now. The lead pharmacist just completely disregarded me and put me on hold for another hour. They are nothing but a bunch of maggots. I would not recommend going to the store ever I don't know what her name is but she is a piece of Dookie. They won't let me give them negative stars because they're pieces of shit or else I would.
-
May 2023 by Fritz D.
This is a ghastly excuse of a pharmacy! I just can't figure out how this place is still in business. Rude, nasty employees and incompetent management make for a raging disaster. There are other pharmacies in town, and you deserve better!
-
March 2023 by S T.
Our system is so hamstrung with stupid regulations that it has effected customer service and care. STOP leaving worthless messages on our phones. If you can't leave a detailed message regarding the actual status of a Rx, whether it's ready or if there is a problem filling it then what is the point? People at work can not usually answer their phones so when they see a message that merely states it was Walgreens calling but no detail then the action is a complete waste. NO...it is NOT a HIPAA violation to leave a detailed message if it is from provider/pharmacy to patient. You have our phone, it is verified, that "security" has already been established. Use critical thinking, logic and reason instead of following an idiotic algorithm.
-
November 2022 by Debra S.
this place and the other Walgreens not far from this one, is a joke and leaving this pharmacy is the best idea I could have. you would think they would realize customers are what keep the doors open but nope! they will send you a text saying it's ready and then go to pick up and it's not, happens to many times OR they are always out of stock. there are pharmacist that the attitude is of someone that hates customers and your bugging them to have to deal with you.
-
January 2022 by Andrea G.
Takes hours, sometimes days to fill a prescription. Dirty store and old product on shelves.
-
July 2021 by Whitney L.
Called for 3 days trying to get a prescription filled. No one knew why it wasn't being filled because it was in stock and my insurance approved it. Spent hours on the phone. Literally could not fill it at this pharmacy!
-
May 2021 by Mark D.
This place moves like pond water. Every time I come here it's slow motion. I'm sure there's another pharmacy within the Liberty area that is better and I'm gonna find it.
-
December 2019 by Jennifer E.
Transferred to this Walgreens after having the worst possible customer service from the one in Parkville. I don't understand a lot of the negative reviews for this Walgreens location. 24 hours and also refills the prescriptions fast. The employees have always been pleasant and friendly. So much better than the Walgreens I was going to!
-
September 2019 by Carrie L.
Well I went in tonight through drive through to get a refill. I waited for the other lane to be done and lo and behold another car pulled up and they began to get waited on. I yelled out the window I was next and the guy smiled and said he was sorry I had to wait and this was the customer. I pulled around and went back to the pharmacy asking for the manager and it was the 20 something that had taken the other guy ahead of me. Her response I don't normally work back here. This is not my problem. I told her she was working back here and wasn't doing her job if there are 2 cars ask who is next. I found out I had a partial refill because they didn't have all the medication. This place been a pit for a while now, customer service is non existent and another customer was complaining he couldn't even get through on the phone to speak to someone. All I heard was excuses from the employees.
-
October 2018 by Jessica S.
Worst pharmacy ever! Told us they had our sons meds in stock and could fill them. Came back 3 hrs later and they said they didn't have enough. Don't trust this pharmacy at all!!!!