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December 2023 by Stacy Greenfeather
The ladies here are great always friendly & willing to help with anything they can! By far the best bank I have been into in Dade County!
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August 2023 by Ashlee Brown
Simmons in Lockwood was in the drive through and juts wanted to deposit money. Sat there for what felt like most of my lunch and pretty confidently told me my amount was incorrect. Then proceeded to have her manager recount it and yes it was correct had me sign a deposit slip. Never have had to before. Not a happy moment
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July 2023 by Shane jen Cannon
Rude as heck.They clueless .Bottom lineThey need banking for dummies at there bank. If a acct is drawn from there you can cash check from employer whom holds acct... These tellers multiple. Need banking for. Dummies or just abc basics..Very rude very..
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June 2023 by tanya tiller
They never answer their phone. Its ridiculous
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October 2022 by Jessie Stephen
Very rude at the window! I have only used Lockwood branch twice and will never again! I will drive out of my way first!!
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October 2022 by Eddie Lee
I had banked with Simmons long before they became Simmons almost 25 years. They just kept going downhill. Every buy-out they got worse. When they closed the Greenfield office I lost interest in them. I finally moved my accounts to another bank. I am sorry for the people they lost. They crapped on a lot of good employees. Some I considered friends I had known them for so long
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August 2021 by Shannon Rusch
Very unprofessional. They do not seem to care. Wish it was still Liberty bank
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April 2021 by Deedra Dunfield
After closing several branches is almost impossible to get to the bank...and mobile deposit doesn't work 90% of the time...I miss when it was liberty
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February 2021 by Ryan Cable
Every single springfield location was closed 2/18/21 but since the lockwood mo location was open and I was working in springfield mo couldn't deposit money quick enough to prevent overdraft fees. And they could care less. Horrible customer service
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February 2021 by James Obert
Greenfield was betterBut I’m glad they have the same ladies hereSeeing them lights up my dayService is good
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January 2021 by Sam Landers
Not worth a star... Greenfield location was best service. When lockwood staff was at Greenfield they were rude acted very non professional. Like dating drive threw. As do with some customers currently. At the lockwood location. WOW no MASKS. NO SANITIZE BETWEEN THE NEXT CUSTOMER. TRULY SHAMEFUL WITH COVID. YOUR STAFF AND BANK ARE THE ONES WHO ARE SPREAD THE COVID!! Not safe to be a customer. Closing all accounts I hold this next week. Greenfield location was best service. 2 star as in worst place to bank.
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December 2020 by Mwy Yankee
The staff is very unprofessional. It's like a bar pick up scene.. should of closed this branch . Greenfield one was best service and more. Closed all accts and have sent complaint in to main bank of simmons .
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December 2020 by Jessica Dubs
Greenfield was better ?
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November 2020 by James Jones
Bank is closed more than its opened. Not open on Saturdays. I will be changing banks.
