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December 2023 by Christian Mideke
I just started banking there very nice people very politeThey helped me right way .
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July 2023 by Eh
Such a great place with nice people
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July 2022 by Debbie Mikel
Been banking there for yrs
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January 2022 by Garrison Geho
Don't get me wrong, it's a fantastic bank. They always have time to help, always have time to assist, and despite the annoyance of having to call every time to raise daily limits, that's actually a fairly decent stipulation. It simply forces you (and any would be thief) to call first before a significantly large purchase can go through. The app is fantastic, intuitive, and has saved me hardship a lot (due to fraudulent charges being prevented). My only reason why I give three stars is because the hours. Closing at 4:30 on a Friday has always been an inconvenience. I would get off at 5 and be unable to visit the bank for x, y, z reasons. Also, the inability to get a hold of anyone to raise your limit on the weekends is a bit of an annoyance. I hope they set up a 24 hour call center or add an ability to up the daily limit within the app; I'd be more than happy to change my rating to a 5 then.
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October 2021 by Anami llc
Not good bank if your going for loan do not trust or believe what there saying they will west your time at the end even everything is ok they will say they can’t do it without any reason so before you apply for loan make sure take everything in writing because they will lie so I will never even prefer this bank we r business owner not a bagger but that’s how this bank will treat you
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October 2021 by Rohan Singh
FOREX INVESTMENT I never believed my life will change in such a manner, i saw a review on a page about MRS ELIZABETH BAYS and before then i have never risk money doing anything online with anybody because i think i was so wise and never want to be cheated, but when i contacted her and she explained everything to me concerning trading and the profit i can make within a week i was convinced to give a trial and why i risked to invest 500$ was because i don't need to send her the
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July 2021 by Matthew J Pantaleo
recently did a remote deposit on a check and they declined it saying my signature wasn't visible. So I resent the images got the message back stating it had been approved this was all on Friday. Monday comes still no money in my account call them and was told they would call me right back. 30 minutes later I called them and they stated it should process later in the evening. How does a deposit approved on Friday take till Monday evening to hit my account. Horrible horrible service
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January 2021 by David Tawo
Really don't know how to express my gratitude. The best i can do is recommend her to you all so you can see reasons to trust Mrs.Helen Karen
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May 2020 by Jackie-Larry Melton
There awesome bank everyone friendly and always there to help yourself
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March 2020 by linda hacker
Great people and great service. Shane is very professional and pleasant individual to work with. Love this hometown bank.
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November 2019 by Rebecka Wriedt
We have been with this bank for 20 years. They have the most professional staff around. They are never to busy to help anyone. I can call or email the bank and either I get right through or someone returns my phone or email message within thirty minutes. We love the hometown service we get from this bank.
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September 2019 by Diana Carlson-Murphy
They are the only hometown banking business in Macon. Their employees are professional and helpful when needing assistance with something. Their hours are good and a great location.
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September 2018 by Cassiopia Allen
Gary in loans is awesome. I love this bank. Very convenient and I love being able to use an app for easier access to my accounts.
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May 2018 by Crystal Orr
Friendly staff. Usually no wait
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April 2018 by Damon Porter
I am very happy with my experience with this bank. I have a business account set up here, and anytime that I need anything, (reports, history, etc.) they easily get me the information; no matter how complex. Other banks that I have used in the past try and charge fees for this service, and often times provide me with the wrong information, or tell me that can't even get the information at all. For example, if you call in and ask a question like: "How much total interest did I pay in 2016 on that one loan that I paid off sometime around early spring or so of 2018... Uh, I don't know the loan number but it it was for around $23,000ish dollars I think.. I can't really remember when I first got the loan, but I think it was in 2014 possibly... Oh, and what was the current balance as of Dec 31 2016? (Sadly, I've done this before.) By virtue of my personal experience, I would be willing to bet they will get you this exact information within seconds. No other bank that I've worked with has been able to, or at least has been willing to answer questions like this correctly... Or it literally takes them days or even weeks to get me the information (while the entire time they are charging me fees, contacting other branches that can access more information and making me feel like I am being a complete burden to them). Macon Atlanta State Bank operates with a very streamlined and efficient system, and has excellent employees that know how to use it effectively. Even as another bonus, I've found their website and app to be more user friendly and effective than many of the other banks. Especially other local banks. In my opinion, MASB's app and website in terms of effectiveness is as good as many of the massive banks that I've worked with, and even far better than some of them.
