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November 2023 by Garvin Group Carpet Cleaning
I have been using Tire Choice for over a decade. Very fair and friendly service. No bait and switch or headaches. They do an awesome job!
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November 2023 by Gabriella Borbe
Got my tire fixed in like 30 min and all I had to do was call that morning, they got me in same day. Way cheaper then expected, great customer service 10/10 recommend.
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September 2023 by Candi Lovett
I pulled up because I ran over a nail and I am from out of town and I really didn’t think that I would be able to get in today to get my tire repaired. However, the guys are so wonderful that despite how busy they were, they made time to repair my tire and get me on the road again. The atmosphere in the waiting area was awesome and cool! The professionalism is amazing. Come here to get your car needs taken care of! You won’t regret it.
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September 2023 by Brooke M.
Greg and everyone here has gone above and beyond for me for the past few years I have been taking my car in. I seriously could not recommend this place enough, I'm never one to leave reviews but I couldn't resist. They have a customer for life right here!! Everything is done in a timely manner and on top of that, they are just the nicest people ever. Great service, awesome prices, and they get everything you need done and more! Thank you tire choice & shout out to Greg!!!
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September 2023 by Ryan Freedle
Gregg took care of my flat tire with excellent customer service right at end of the day on a Saturday. Incredible customer service you just don't run into that often these days. Deeply appreciated
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August 2023 by Dave Imagery
Let me tell you how awesome the service professionals are at the Old Orchard Center Tire Choice. I purchased a tire at Walmart and had an appointment to have it mounted and balanced. My appointment was for 10AM. I arrive 9:45. After 30 minutes of Larry, Moe and Curly trying to find my order, I was told I would be the next customer up. After waiting 3 hours, my patience was at an end. Luckily I remembered the outstanding service we received the last time we brought our vehicle to the Old Orchard Center Tire Choice, I called them up and asked if I could get a tire mounted. Not only did Joe Keeney (Service Manager) say he would mount it for me, he would mount it for free. Joe and the other outstanding service techs turned a lousy mourning, into a great afternoon. Many thanks Joe, we will be back!
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July 2023 by Kayla Hoerr
Brandon (the store manager, I think that's the name) was SO helpful to me and my little sister today. We had a sudden and loud issue with our breaks and the shop was slammed, phones going off, just super busy in general and Brandon still fit us in for a quick look/assessment to see if we could make it home safely. Which we did, and we usually go to other mechanics in all honesty and stopped here as it was the closest, but we made an appt at a close location to our home 100% due to the kindness and good customer service the manager gave. And the inspection was FREE! Highly recommend.
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July 2023 by Adian Qureshi
Manager called and cancelled my appointment 30 min before. I made appointment a week ahead. Reason the mechanic didn’t show up for work. This place is a joke. Don’t waste your time there. Here today gone tomorrow business! Won’t last long?
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July 2023 by Cody Brooks
Fantastic experience at Tire Choice. Brandon, the store manager, and Joe were extremely knowledgeable and helpful on my repairs. Very quick turnaround as well. I'll be taking my car here for everything from now on. Thanks again guys!
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June 2023 by Pat Winney
We have been using this location for 20 yrs, but in all that time we have never experienced the treatment we received. We dropped off my car 3 WEEKS AGO. Even though we had an APPOINTMENT, we were told that it might be several days before it could be looked at and that was OK as we were going out of town. After a week, my husband called to check on the car and was told by the new manager, Brandon, that the mechanic would be looking at it and get back with us. No phone call for another week. I called and Brandon told me that it was up on the rack and he would call me in an hour. No call. My husband works down the road and commented that the car had not moved from where was parked 2 weeks ago! My husband stopped by and talked to the mechanic that we've known for 15 yrs. He stated that he had never had a chance to look at it in the 3 weeks it was sitting there. We picked up our car because we need the second car. I understand that they were down to one experienced mechanic but then why schedule so many jobs back to back? Either Brandon does not know how to schedule or he was scheduling so many jobs to make him look good to his boss. Of coure, LYING to a long time customer is never acceptable! When we dropped it off, all Brandon need to say is that it may be weeks before we can even get to it. Then we would have taken it home and tried later. They are getting a second mechanic next week so we will give them a few weeks to get caught up and try again (hopefully my car will still be working). Hopefully, we won't have to start looking for a new mechanic!
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June 2023 by Kayla H
Brandon (the store manager, I think that's the name) was SO helpful to me and my little sister today. We had a sudden and loud issue with our breaks and the shop was slammed, phones going off, just super busy in general and Brandon still fit us in for a quick look/assessment to see if we could make it home safely. Which we did, and we usually go to other mechanics in all honesty and stopped here as it was the closest, but we made an appt at a close location to our home 100% due to the kindness and good customer service the manager gave. And the inspection was FREE! Highly recommend.
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June 2023 by Rachel Simon
Great place, great price, and great staff. My boyfriends car battery suddenly died, so we took it here upon recommendation and we are so grateful we did. We weren’t getting up sold left and right, they did the job fast, and got us on our way. Super appreciate you guys!
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June 2023 by Rob Powley
I had service work performed on Memorial Day. To say they exceeded my expectations is an understatement. I will definitely consider them for tires and service work from now on. I could not have been more pleased. Special thanks for the great service.
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April 2023 by Sebastian S
Cons: they damaged my car (noticed when i got home), took my nice metal tire caps, and installed cheap plastic ones. See pictures.Pros: installed tires and balanced them correctly. Fairly quick service.When I asked them to see if I needed to replace the TPMS sensors, they told me I had to come back a different day and pay $80 a tire. They told me I had one TPMS sensor that needed to be changed. Why didn’t they change them while the tires were off? That would have cut down on the cost to the customer.
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April 2023 by Savannah Luker
The manager, Brandon, fit me in last minute to check my tire before heading on a road trip the following day. He was friendly, accommodating, and really helped me out in a bind! I ended up having a nail in my tire so they were able to patch it so I could safely get to my destination. Thank you so much for going above and beyond!
