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July 2023 by Lewis A.
Stellar knowledge of BMW specific problems. Another review stated the place was "quirky" 100% agree. But to that, they know their stuff so. Been there a few times with different BMWs and every time they knock it out of the park with their service knowledge and pricing. Some BMW repairs are not cheap. These guys are always fair and recommend appropriate repairs. Nothing just to pad the bill like other places.
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July 2023 by SC Welch
Great shop. Very helpful. Will be back.
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June 2023 by Symone Jones
Literally the only place I take my BMW. 5/2/2023… car wouldn’t accelerate! I called them and they squeezed me in the next morning. 5/3 (next morning) not only got my car diagnosed to see what was going on, but also managed to get it fixed and back to me! Thank you John and the crew.. y’all are great! (:
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June 2023 by brian laspe
Great experience. Good communication from the whole team and really fair prices.
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April 2023 by Anne S.
From routine maintenance to fixing problems, everyone at Bavarian excels at doing great work with terrific customer service. I love my car, but the main reason I want to drive a BMW is to be a Bavarian Enterprises customer. They're the best!
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April 2023 by Jim S.
Had an issue with transmission. I felt they struggled to diagnose, then charged too much for the repair. They did fix the problem, and used a refurbished part, so probably still less than the dealer.
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March 2023 by Lloyd Wintjen
Very friendly and knowledgeable BMW techs here. The office personnel are great as well. Surprisingly, they had the turn signal bulb I needed when no one else locally had it. I was struggling to get the bulb back in when someone came out to try and help get it back in. I found that to be very thoughtful. I would bet a lot of places would tell you they needed to have a tech look at it and charge you. They are the only place that will service our BMW going forward.
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January 2023 by Brennan Horton
I don’t have the words to describe how AMAZING John and the team are at Bavarian West! The work is immaculate and the rates are much better, in comparison to the dealer. They only use the best of the best parts and fluids. John and the team are quick to diagnose any issues, and make proper recommendations on what is needed. This is the ONLY place I trust my M3 and 328i to get serviced. Thanks John & Bavarian Team.Services: Oil change
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October 2022 by Chris Stier
We took our MINI Countryman here to have a pre-purchase inspection. Felt 100% confident taking their advice on any major issues that would change our minds on keeping the MINI. They did a thorough job for a reasonable price checking for any flags. They even explained past engine fault codes and helped with any next steps.Will depend on them from now on for any maintenance down the road instead of going to the dealership.
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March 2022 by Jay Nannapaneni
Perfect diagnostics, excellent workmanship, and always on time. Can never go wrong with John
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February 2022 by vknits
Great service. They were not pushy about repairs. Did great on my oil change and brake flush. I'm glad to have a reliable mechanic who knows MINIs.John at the front desk was super responsive through email and answered questions before scheduling my appointment. They got me in really quickly. They communicated well. A lot of shops don't even call. They make you call, wondering what's going on. John called to authorize the work, then called promptly when the work was complete. Customer service was amazing.I will totally come back here for my regular maintenance.
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November 2021 by SJ H
I cannot say enough wonderful things about John and his team! Great diagnosis, excellent work and very fair pricing. And, the Bavarian team is efficient and ever nice too! Highly recommend and worthy of a solid 5 star review!Service: General repairs & maintenance
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August 2021 by Gregory Forck
I had my Mini Cooper serviced here. I had an engine light and I couldn't fix it. Took it them and they diagnosed and fixed the issue. Not cheap, but way less than the dealer!
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August 2021 by Roger Hoskins
Very kind and quick to get to my issue. They care about your issues and treat you with respect!
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July 2021 by Thomas
I took my BMW X5 E70 there a couple of years ago to have the seals replaced and I was very pleased with the work and professionalism. (This was the Olivette location that has now moved to Brentwood)2 weeks ago, I took my BMW 335 E90, to have the footwell control module replaced. (This was the Manchester location) They informed me it needed a new FCM and battery. Then they told me it needed new plugs and the #5 coil. (Even though there was no indication that it needed either of those before I took it in).I authorized the work and they gave the vehicle back a few days later. I got it home and the check engine light comes on. I took the car back and they replaced the coil they replaced, saying it was a faulty new coil. I get the vehicle back and the check engine light comes on again. They proceed to tell me that they will need to keep replacing coils until they can solve the problem. Needless to say I'm not going to pay a so called repair shop to throw parts at the car until the check engine light goes off. I should have gone to a real repair shop from the beginning.
