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“I received exceptional care at the Rock Hill location, especially from Nurse Practitioner Misty D. Birney, NP. She truly went above and beyond. Her kindness, her willingness to listen, and the way she took the time to talk through my past care meant so much to me.
Everyone there was wonderful. Michele, another amazing nurse, was incredibly helpful and stepped in when my blood draw didn’t go as planned—she absolutely saved the day with her confidence, positive attitude, and outstanding bedside manner. Even the staff member who handled my EKG made me feel comfortable during the process.
I genuinely hope I get to see this same team again when I return to this location. As someone who works over forty hours a week without employer-provided medical insurance, navigating healthcare can be difficult, especially having to pay out of pocket. That made the compassion and quality of care I received here even more meaningful.”
“The lady with the pink hair (I want to say her name was Ari), was absolutely phenomenal. Friendly, patient, and a very good stick. I was in and out in a matter of minutes, and the facility was very clean. I highly recommend ArcPoint Labs!”
“This place is the best care I’ve ever received at a Total Access Urgent Care. It was fast and I felt heard. Great service from the front all the way to the back.”
“An unexpected trip to UC! Great staff! Greeted us with compassion and empathy. Brought us back and took the time to listen and solve. Great team! Unfortunately wound up needing more care than was available and they sent us with a courtesy phone call to the closest ER. Don’t spend too much time here but when we need to, it’s very comforting to know they’re there! Thank you!”
“Kiersten was the absolute sweetest person to have helped me and didn’t leave any confusion made the process easy and understandable made me feel super comfortable”
“Seth Gerlach is very good at helping people get healthy. God used this man to save my life after a bad car accident. He was very kind and helpful. His Hyperbaric Oxygen Chamber was pivotal in my recovery. I will not forget his kindness. He really cares about his patients. Thank you, Dr. Gerlach!!”
6:30AM - 3:30PM
463 S Kirkwood Rd, Kirkwood
Medical Labs
“The young lady who drew my blood was the best I've ever had. I always come to this location because everyone has always been friendly and skilled, but today was the best ever. I also appreciate the text reminder that includes a link to click to check in. Couldn't be easier!”
“The phlebotemists are usually nice here but is there anything more dystopian than a Quest waiting room? Everyone sits in a silent, cramped, converted storage room in the back of the building, staring at a tv on an otherwise blank wall, watching their name slowly move up a list. Outside is an empty hallway with mismatched chairs. In the corner is a tablet replacing an actual human being to welcome and assist you. Every so often the door opens, a name is called, and someone from the room disappears into the mysterious beyond.
Would it kill them to at least add a couple fake plants? Or a poster on the wall? Maybe some calming music? It's like they're trying to make it as uncomfortable and depressing as possible.”
6:30AM - 5PM
621 S New Ballas Rd Suite 23, St. Louis
Medical Labs
“Unlike my previous experience at the quest at chesterfield outer 40 the quest staff here at ballas was above and beyond great. Excellent experience at this outpatient lab. Despite a very full waiting room, the staff was courteous, professional, and extremely organized. I was checked in quickly and in and out in no time. It’s clear they value efficiency without sacrificing patient care. Highly recommend this ballas location. I wish they could train the staff at chesterfield outer 40 and show them how it’s done.”
6:30AM - 5:30PM
9950 Kennerly Rd, St. Louis
Medical Labs
“I used this location to do my three hour gestational diabetes screening after failing the first one. I was not looking forward to it because let’s be honest, who wants to get stuck four times in three hours? I’m bummed I did not catch my phlebotomists name but she was in room nine and she was incredible. She set a timer on her own end and was coming to get me on the dot when it was time for my next draw. I’m a hard stick with tiny veins and she listened to where they typically have luck and used techniques to make things easier for us to get the drawn completed. She made a note fun experience better! Thank you!”
8AM - 4:30PM
12685 Dorsett Rd, Maryland Heights
Medical Labs
“I love this place. Everyone was friendly, kind, curtious, cheerful, quick, awesome customer service, easy blood work! This is the best place to get your blood work done! Nicole is Awesome! All of the staff are Awesome! Thank you for such a great experience!”
1:30 - 4:30PM 7:30AM - 12:30PM
98 The, Legends Pkwy Suite 108, Eureka
Medical Labs
“I scheduled an appointment online. I only waited 4 minutes before being called for my appointment. Katie was my phlebotomist and she was AWESOME!!! I’ve never had such an easy and painless blood draw before! I was in and out before my scheduled appointment time. Great experience!”
8AM - 4:30PM
747 N New Ballas Rd, St. Louis
Medical Labs
“Everybody was very nice I don’t know why there’s so many bad reviews. It was an easy check in they took me right away. There was a new lady learning and she did a wonderful job. The lady helping her was very nice to both me and the student I would definitely recommend this Location”
“I don't get why they have such a low score. Every time I go there I have a great experience. They are on time, super friendly and kind, efficient, knowledgable, and the place is clean. The staff crush it and make it a wonderful experience!”
6:30AM - 3:30PM
17300 N Outer 40 Rd Ste 104, Chesterfield
Medical Labs
“Very conveniently located. I was able to check in via text message on arrival. I waited about 5-7 minutes and was called in. Staff is very friendly, efficient and very competent in sample collection. She explained insurance coverage and when to expect results. Staff was extra kind to my 91 old mother who was also there for a lab draw!”
“I got to this location a little after 7 am. As a walk-in, I checked in and sat for about 5 minutes when I was called back. The nurse was very friendly and attentive to my requests. I highly recommend this location.”
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“My doctor recommended MSD, saying they were the best—and he wasn’t kidding. I’m impressed by their expert knowledge and personalized service. They’re dedicated to finding the perfect machine and mask for your needs, taking all the time necessary to get you set up, answer questions, and ensure your comfort. Charlie, in particular, is fantastic and will make sure you get the best night’s sleep possible. This level of service is truly rare today. Thank you, Midwest Sleep Diagnostics!”