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August 2023 by Thomas Holt
I've had the best experiences with these guys. They don't try and sell me stuff I don't need. They explain what they did and don't overcharge. Having a good trustworthy mechanic is important. I'm glad I found them.Services: General repairs & maintenance
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July 2023 by Natalie Benne
Had an issue with my car that I wasn’t sure what it was. Roy’s was able to get my car in super fast! I dropped it off on a Sunday evening and by Monday morning around 10am they were already calling me with the diagnosis. It was going to be ready that evening but it turned out that the problem still wasn’t gone with all of their repairs. Giving them more time, they wanted to keep my car another day to look at it deeper. I was more than happy to let them have it just to save myself the money and time if possibly having to take it to a Ford dealer if they didn’t figure it out as the dealers are booked for weeks out! Turns out time was all the needed! By the next day they were able to diagnose what the issues were and have it ready before the end of the third day. They even politely discounted my bill, without me asking, which is greatly appreciated but definitely wasn’t expected by any means. They hands down have my business for any further issues although I hope my car doesn’t need anything anytime soon! I never felt a bother when I called for updates and they were honest with me. Highly recommend!
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July 2023 by Steve Kuntz
Good people at Roy's. I feel pretty confident they just do what is necessary and don't try to sell you on non essentials. I keep coming back.
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June 2023 by Erin Greer
I've been going to Roy's for almost 30 years with good reliable service. I recently had an alternator go out on our 10+ year old minivan as we were heading out of town to SC for a vacation. Roy's was able to troubleshoot on the phone, order the alternator, squeeze us in for a replacement and we were back on the road that evening. They can't do magic for all but I greatly appreciated their agility in helping me!!
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June 2023 by Patrick Quinn
Hands down, the best auto repair shop I’ve been to. They take time to document everything going on with your car. If you come in for an oil change, they’ll take care of you. If they see something wrong with your car, there’s no pressure or up-selling. Everyone is knowledgeable and caring. It’s the only place I take my vehicles.
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May 2023 by Ghostburn
Honest mechanics. They have serviced all my vehicles. OEM parts and procedures. Best choice for owned vehicles out of warranty.
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April 2023 by Ryan C.
I will say for the Ballwin Area everyone of the car repairs are crappy and looking to screw you over! Not Roy's though they are always hyper sensitive to those who are money constraints and try to help you out any way they can trying to be cognizant of price. These guys are awesome they are the only place I trust bringing my car to. They have great mechanics who do such an awesome job fixing the problem for the first time. They are always packed for a reason, the are reasonable at pricing and when they get you in they try to go as fast as they can.
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April 2023 by Michele Murphy
Excellent service and communication. And Fair. They took great care of me. I would recommend Roy's 100%. You need your vehicle repaired call Roy's Auto Repair!
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April 2023 by Julie Donald
Great customer service and great service! Would recommend it to anyone that needs to do anything with their car! Well done guys!
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April 2023 by Beth Klepper
Honest, reliable auto care. We have been going here for years and have recommended this place to many friends and neighbors. Fair prices, no B.S. Thanks, Roy's!
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January 2023 by Jim F.
Very capable technicians who provide great service. I've taken my car there many times I've never had a problem
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January 2023 by M S
Life or Death.... No Joke.. It was recommended that I get my wheels alignment after Roy's replaced my Rack and Pinion and tie rods. I agreed, based on Roy's Auto professional opinion. However, one day after picking up the car from Roy's, I noticed a pulling to the right and the steering wheel was shaking. I notified Roy's auto and was told I had to wait two weeks for a opening to have it looked at. Still not feeling comfortable, I went to see that maybe the tires just needed balancing. Then reality hit!! I went to a NTB to discover the one front tire had a strip of steel belt showing and the other front tire had a gash 3/4 around the side wall. I then notified Roy's Auto and asked "why where these tires not noticed or not brought to my attention?" Their reply was "it was not a safety inspection. Ok, It is true Roy's auto is technically correct and can hide legally behind their explanation. However, it was not safety inspection at NTB!! They did the moral thing with integrity course of action. They explained how dangerous and unsafe my tires were and at any point could have blown!!!! I feel NTB saved myself and my family's life!!! It is understatement to say Roy's auto lacks morality and integrity!!!
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November 2022 by Anna Gezella
Great place, respectable and friendly staff. Better pricing here for service than I've experienced in the past from other repair shops.
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November 2022 by Savannah Murphy
Reliable, trustworthy, and kind! I always feel like I'm getting true and honest service at Roy's. As a woman, this is hard to find! Thank you to the mechanics and others!
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October 2022 by Chris Flanigan
My wife and I have had a few things done here and we've always been treated fairly, honestly and with respect. Also, the prices are more than reasonable for the quality of work.If you're looking for a new auto shop, please give them a try. We've been happy with our experiences so far!