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November 2023 by Sam Shreffler
do not go to walmart for new tires. I ordered 4 on monday and my appointment was thursday. i show up on thursday and they can only find 2 of them and tell me to come back friday even though they didnt have an open appointments and they said they would get mine done still. On friday i was there 3.5 hours waiting and the man at the desk said i didnt have an appointment so the appointments will get done before mine. Absolutely horrible service
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October 2023 by Raouf Ladjimi
Do not do may mistake, yesterday octobre 15th took my car with an appointment to change my oil at 10am I got their at 9.40 am the guy on the front desk seen me waiting and stayed outside smoking his cigarette and playing his phone for like 10 to 15 min . They took my car I at 10.20 to change oil and filters .. this should not take over 15 to 30 min in the worst case scenario. But they actually opened my car oil filter and changed air filter then they damaged my oil screw on the car engine couldn't open it .they did not change my oil until 1.30 pm spoke to a manager was rude and thinking I don't know what they did on the end I asked them to give me my car back since they didn't change anything bedide air filter .. so they decided to charge me for oil filter even though they put it on my car before changing oil and the air filter wish I would understand
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October 2023 by pushpranjan karn
Staff are not helpful at all. I changed the tire week ago and have issues with passenger rear tire. I had paid $40 for all four tire road hazard and when I came to repair my tire they said they don’t have the same tire and they will put higher price tire and which I have to pay full and won’t be covered by road hazard. What’s the point of paying $40 then if it’s useless. They need to explain how road hazard work. Won’t be coming to Walmart auto center again. They is totally disappointed and they are ripping people up.
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September 2023 by Larry Strong
Been going here for years. Never been great service but now days is bad as you could get. Took my car in at 8am this morning and at 12 still nothing. Want even answer the phone so I can check. Will be last time I go for sure. Just unbelievable a big company like Walmart could let this happen.Services: Tires
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September 2023 by Christy Rogers
It took a long time to have two tires installed. Then when I got in my vehicle the tire system light was on. I wasn't happy about that at all. You drove my car out of the bay. So therefore you saw the light on. So I called back in there. I had to wait again for them to do what needed to be done to get the light off.
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September 2023 by Mukhtar Elturki
Go to Fenton Walmart. This location is a trash. They hire kids unprofessional staff. Waste of time. They hate their lives apparently.
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September 2023 by Gavin Overschmidt
Waited two hours only to be told they couldn’t find the one tire I needed replaced the one tire that Allen and I found together three different times so I had to help this guy find it again so they could replace my single tire. Pure incompetence. Spend the extra money and go somewhere better.Service: Tires
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August 2023 by Christopher Lawrence
Had a battery delivered with a core charge. When I returned the battery the online receipt did not break out the core charge, so I did not get my $ back. The guy at the counter was nice, but the charge needs to be itemized.
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August 2023 by Pavan P.
These guys know their stuff. The staff was very helpful especially Alexander and Yuri who helped me with my tire. Had a nail in my tire and went there, they checked and said they couldn't patch it as it was on the side, but gave me clear instructions on what tire I should get and what side effects are there if I get different once. I ordered online and went back for installation. They got the car in time and fixed me up with in half hr. They were able to show me their professional work ethic and I time service.
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July 2023 by Ellie S.
Absolutely great price, but oil change takes about 3-5 hours even if you get there right away in the morning. Last week, I got there when the center opened (8:05 and didn't leave until 11:30, which was the fastest I've ever had).Might be worth having someone pick you up for the morning- however staff is friendly and prices are very reasonable compared to Jiffy Lube.
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May 2023 by mike tracy
They did fine just took way to long for 2 tires! Wish they could be a little faster when putting on tires
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January 2023 by Leo H.
I stopped in about 1:30 pm today for an oil change. I parked in front of the empty oil change bay. An employee came out and said that I can't park there. I asked where h3 wanted me to park fo4 an oil change and he said they weren't taking any more customers for the day. At 1:30 in the afternoon? I won't be back!
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January 2023 by Danielle Boone-Guthrie
I love this auto center! I needed an oil change and a new tire after the winter weather beat up on my tires. Came in without an appointment. May have been a long wait but the service manager and the man working the desk were extreamly helpful. Thank you all so much!Services: Tires
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December 2022 by Sidney H
Total wait time = 4 hours 44 minutes.I left work early today for this oil change. Arriving at 1246pm, my car stayed in that parking space until 5pm. My car wasn’t finished until 530pm. I sat in the waiting area from the time I arrived until my car was ready. There was no working heat so I basically waited in a 35 degree fahrenheit waiting area. All while two customers that came after me were finished before me for new tire sets. Needless to say, this is my last time going to this location for auto care.
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December 2022 by Lori Plaster
Please don't take your vehicle here. We took our car in for an oil change and it was running fine. They brought it back to me and there was an oil pressure light on and the engine wasn't running well enough to drive it home. We towed it home but Walmart refused to take responsibility and now I will have to pay to get a new engine. I would give them a negative rating on the stars if it allowed.Service: Oil change