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March 2022 by Kevin Burnham
Issues trying to speak to a human at Marshfield branch.
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September 2021 by Julie Thornton
Horrible experience! The customer service is horrible. They have no supervision at this location and the tellers have absolutely no experience on how to run a bank. Please get some supervision in this bank. All the wonderful personal has left. I really recommend going to a different branch even if it’s out of the way for you it is worth it!
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August 2021 by Matt Robinson
This bank has gone to shiit. Customer since was liberty bank. Had an issue (one of many this past year and not resolved) but even as I was getting off the phone and even though guy I dealt with was not helpful in resolving issue I clearly said thank you and have a nice day only for him to grunt and and hangup on me. later called by pos manager and talked poorly of my customer and then talked down to me. Promptly told him where he could stick it. This is par for the course from this trash bunch. If you like a bank that causes problems instead of solving them while stealing your money stick with shitmmons bank.
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June 2020 by Joyce Brooks
Always fast, friendly, & accurate. Great customer service. They go out of their way to help you get what you need. I highly recommend this bank!
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March 2020 by Dyann Jaxon
Forever on hold for a simple task...order checks. My mother is 94 and does not know how to use your "menu" to reach a person. She has limited minutes on her phone and cannot hold so long. I'm certain she is not the only elderly person who this inconveniences.
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May 2019 by Stephanie Alff
Best customer service in Marshfield.
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December 2018 by Sally Ann
I have always been treated well here. The girls are just lovely and they will go out of their way to make sure that you have been well taken care of.
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October 2018 by Ruby Carlisle
A great company to work for! Our Marshfield team is awesome, helpful, fun and love the customers!
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August 2018 by Christopher Warner
hands down best customer service of any bank i have been to
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August 2017 by Brad Crawford
I highly recommend Gary Plemones at Simmons Bank! He kept us in constant contact during the entire refinance process and was very speedy! He really cares about what's best for the customer! Ruby and all the girls are also very friendly and helpful whether it's depositing check or Making an inquiry. I highly recommend the Marshfield Simmons location!
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February 2010 by A Google User
great customer service.
