CNB St. Louis Bank

Most Recent Comments

• June 2025 by Kody Large
  LEANA, ANA, AND JULIA and pardon my spelling are literally the best ever. I drive a few mile out of my way to this branch o. Pay day just to see them they are awesome 👌
• March 2025 by Lee Newman
  Very courteous group of employees, they do thier best to know you and meet your needs.
• March 2025 by Janice Frost
  I’m on my lunch break as I entered the bank there were 3 women alll setting at desk I asked for asst with setting up an autopay for a loan from an internal savings account the young lady indicated to the manager but calling across the room that she did not know how to do this procedure instead of someone assisting me who knew how to process my request the manager ONNA began talking across the lobby to the rep as to how to find the instructions! TRAINING SHOULD NOT BE DONE ON THE CUSTOMERS TIME! Especially when I expressed that I was short on time and on my lunch break iif there weren’t customers there would be no bank on top of this I WAS THE ONLY CUSTOMER IN THE ENTIRE BANK! There was no valid reason for ANYONE to NOT offer assistance it wasn’t until I asked about your survey that the manager ONNA came over to offer any assistance after she saw me scan the sign and ask the teller TONY if the scan was a reflection on him he had absolutely nothing to do with this issue he was the only person in the bank that appeared to be working
  
  as I was leaving a customer came in the bank and was warmly greeted yet no greeting was offered to me nor a offer to assist are these things only offered to certain customers??? Do I need to look different? I hadn’t asked for anything at first so why such dramatic experiences? I deposit money weekly into my account I consider myself a loyal customer yet no appreciation or effort is shown for my business. Why is this? I can’t change my appearance so what’s required? I was neatly dressed and in business attire but should that matter??! Or is it that no one cares no matter what someone does it’s just based on the staffs judgment of the individual? If your staff is too busy talking to each other to assist it’s good to know this because it’s not a quality I look for in a financial institution. It was a sad experience that could have been avoided by just ALL OF THEM JUST DOING THEIR JOB unless their job is to just sit and talk and also the manager is SUPPOSED TO BE THE EXAMPLE BUT I HOPE NOT IN THIS CASE! I wish I didn’t have to come to this location, however if the closest location Camping that I was trying to do some banking on my lunch break thinking Work in time I came here there are times I am forced to come here. I can’t say that I like to, but I don’t have a choice. Well, we do have choices. There are other institutions it s Just say that I I have to think of that because of this, the behavior of your staff by the way, if there was a way to choose zero stars I would have chosen. I had to choose one because there were no other options
• July 2024 by malina roberson
  Definitely recommend Ana Roberson!!Shes the sweetest person ever and is very helpful!!
• July 2024 by Mckell Baker
  Good bank!
• July 2024 by Nevaeha
  10/10 would recommend
• July 2024 by Bekah Tomlin
  I'm really impressed with CNB. Lena was super friendly and helpful, the online banking is easy to use, and they offer competitive rates. Highly recommend!
• July 2024 by Carolyn Cruts
  The employees at CNB are always willing to help me when I need it. Paul Lints is there to answer all my questions!!
• April 2024 by Jacqueline Person
  Excellent service, expedient, courteous, and professional. Hugh shout out to the visually pleasant looking young man with dimples and gorgeous smile. Shueltz Rd location Thanks Khaleed For making my day❤️?
• October 2023 by Alex Shlafshteyn
  Noah is the asset to the bank. Thank you
• September 2023 by P Cooke
  Noah and other tellers are always friendly, helpful and knowledgeable. Always a pleasant experience at this branch. (WESTPORT/MARYLAND HGTS)
• September 2023 by Liz P.
  We recently opened a new account at the Maryland Heights location and cannot say enough how amazing the staff all have been! They have gone above and beyond to make sure everything has transitioned smoothly as well as answering all of our questions along the way. We have been looking into other services from them and they are fast with the new contacts to get the process complete. Would definitely recommend to anyone looking for a new banking location!
• September 2023 by Gina Peipert
  Everyone at this location is very friendly and helpful. I usually have Noah and he is great. Always a smile and always kind.
• September 2023 by Steven Hurster
  Noah and Ana are doing a great job running the Westport branch! Thank you!Steve HursterBDI
• September 2023 by Jinesh Shah
  Noah was very courteous and helpful.