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November 2023 by Patrice
our tech was Quinton, he was very thorough and did an excellent job explaining everything to us that we needed to know. I would absolutely recommend terminex and our tech. we had a very good experience in a very bad situation.
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October 2023 by James Rykard
Terminix should be proud to have a technician like Brent Westwater on their team. He took the necessary time to summarize the condition of each termite station around my home. Excellent customer service.Service: Termite inspection
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September 2023 by Debra Forbes
I have been a customer for over 13 years. My Technician is always professional, on time , great communication. I am sure Justin has to be one of your best employees.Service: Rodent extermination
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September 2023 by Forestrel McClain
The Terminix team helped me prior to moving into my new home.I called Terminix after noticing spiders and crickets and many other multiple leg bugs in the house. The Terminix team assured me that they had things under control, as they used a powerful solution to fix my concerns. Thanks to my new friends at Terminix :-)
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September 2023 by Darryl Pitchford
Expectionally knowledgeable. The professional had bases covered with surprising knowledge. Went so far as to discuss ant femerones and how that can be interfaced with Terminix productsServices: Hornet & wasp extermination
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September 2023 by Tammi Johnson
I would like to take a moment to share my outstanding experience with Terminix. I am truly impressed with the level of professionalism and expertise displayed by their exterminator. He went above and beyond in explaining every aspect of the service in great detail, leaving me with a thorough understanding. I can confidently say that this was the best customer service experience I have ever had.Services: Spider extermination
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September 2023 by Paul Bostick
The termite technician was knowledgeable. professional and thorough: She communicated well before, during and after her inspection. Unfortunately, some previous inspectors were lacking in all of these areas.Service: Termite inspection
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August 2023 by Melanie F.
I signed up with Terminix in July with a Mr McCoy and a Mr Butts ,I was assured the service I would receive I was told that someone would be out the next day to spray and to set mice traps. The next day a man came out and set three boxes for mice I was told someone would be back out in two weeks and would spray and check on everything. They did not show in the two weeks following so I called and scheduled someone to come out to spray they were supposed to be here on 8/14 between 8-10 am. NO SHOW. I get a text saying they will have to reschedule. I contacted the office to get a appointment and also ask for a manager to call me. A appointment was set for today for 10-12. I just got a text they have a different appointment and can not make it. I still haven't heard back from a manager. I would like to get out of this contract because it is clear they absolutely do not care about the quality of there work or there customers and I am paying for a service that I am Not receiving! This is not a good service or a good value The location I signed up with is the Maryland Heights location.
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August 2023 by Jesse Mccummiskey
the technician that came to my house was very disrespectful to our stuff. he threw our stuff all over the place and never put one thing back. he flipped the couches and left them. took everyone's beds off frame and left them leaning against the wall and the tv. took the frame apart and basically threw my daughter's guitar on the ground and didn't even consider picking it up. my first impression I'm going with a different company.
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July 2023 by Paula Dugan
Tyrone is always a gentleman and willing to help me with all that I request. He is truly a 5 - Star.Service: Spider extermination
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July 2023 by Kris Fortschneider
On time and very thorough with his explanation on what his assessment of the bug situation is at the house.Services: General pest inspection
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June 2023 by Heather Gold
Kieran is amazing. He is always polite and friendly! He takes great care of our office and any problems we may have.
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June 2023 by Samantha Maschino
Kieran has been amazing. Iv worked at World Finance going on 3 years, he has always been polite and outgoing every time he steps in our office. Listens to what ever bug issues we're having and takes care of it.Services: Spider extermination
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June 2023 by Rebecca Boston
I love the guy that comes to my house to do my bug service except this time I clearly have ants coming in at several places and my report says no ants can be seen entering the home. Also Two and a half years ago it was recommended that I have my attic insulation sucked out and replaced which I did at the tune of $2,800+ and now at the home inspection by Terminix 2 years later, the R value is no longer "enough" so it's recommended I put in 6 inches more. They can't seem to combine my Bug service with a new mosquito service AND existing termite service because one was started before the other even though I've been a customer for 2.5 years now. Just so tired also of the price going up and up every few months it seems for the basic bug service on an 800 sf house it used to be $150 and now it's $187 a quarter?????. I also am not able to pay monthly for bug service, it has to be quarterly. And most of the time I'm not able to be home so the inside doesn't even get done. I don't think they even check the termite bait boxes yearly or the yearly home inspection unless I ask them to. They really ought to have some kind of program for homeowners of small homes that's actually helpful, and cheaper.Services: Home inspection
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June 2023 by Deb Bagby
Lots of promises. Had a couple glitches. Seemed the person sealing the house didn’t know what he should do or look for. Apparently, he follows what is on the invoice and he didn’t receive. I understand that but if he’s been doing his job a while I would think he would know what to look for.Services: Home inspection
