Advance America is a business known for its helpful and friendly staff. Customers have praised the employees for their knowledge and excellent customer service. Staff members like Tonja, Paige, and Liz are described as respectful, patient, and caring. They listen to customers, provide helpful advice, and work hard to find the best options for each individual. Even when some customers are not approved for loans, the staff offers support and alternative solutions. Overall, Advance America is appreciated for its warm atmosphere and dedicated employees who genuinely care about their clients.