“I was in the other day with a question about my phone. Alissa was the gal that helped me. She was very sweet and kind, and didn't talk to me like I was dumb. She was very knowledgeable and resolved my issue quickly. I usually avoid going in because I get tired of being pressured to upgrade, add a line, or whatever other stuff they are pushing. I wish all the employees had the same approach as Alissa.”
“I was in the other day with a question about my phone. Alissa was the gal that helped me. She was very sweet and kind, and didn't talk to me like I was dumb. She was very knowledgeable and resolved my issue quickly. I usually avoid going in because I get tired of being pressured to upgrade, add a line, or whatever other stuff they are pushing. I wish all the employees had the same approach as Alissa.”