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March 2024 by Cezal Gautam
Friendly people and good place❤️
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March 2024 by Sujita Nepali
Perfect place to visit when we need something good to eat. Loved the hospitality and friendly environment.
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December 2023 by Crystal Staponski
The worst customer service I've ever seen I went into this store asking about the rolling tobacco and the cashier Rudely told me the price of the first item and then said she could not reach the other items to check the prices.that was the last time I'll ever go there.
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September 2023 by Scottie Good
It's convenient is about all I can say about this gas stationIt's run over by tweakers and people playing the ding dings. The bathrooms are nasty and the clerks are rude. I would not recommend this place to anyone.
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September 2023 by Bosh B
After going to this store for over 20 years I was accused of shop lifting a drink this morning. Very embarrassing. I will not be back
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November 2022 by Cheryl M.
Very efficient, pleasant to work with, straight forward with pricing. I ended up needing 2, but the delivery guy had an extra one with him. Let me use straps to secure. Mine ended up being in the cubes for 4 months and traveled several thousand miles without any breakage, and very little movement of my boxes.
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November 2022 by steve powell
Generally speaking most of the time there all always friendly to me at all of there 3 stories.
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September 2022 by Leslie F.
This has been so easy. We moved from WA to MO with no problems at all. We were looking for a company that didn't require us to do the driving and not insanely expensive. Plus we had heard horror stories about companies holding your stuff for ransom basically unless you paid an additional amount then quoted. We didn't have to worry about that here. We had a trailer delivery and purchased the room inside that we would need to move a 3 bedroom home. We loaded it over 3 days, drove 4 days to our new state and called for the trailer to be delivered. We got 3 days to unpack which was great as we didn't have to rush to unpack in a day. Called them to pick it up and it was all done. I can't say enough good things about our experience. Call them if you are moving, trust me you won't regret it.
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September 2021 by Bishow Paudel
Awesome customer service. Thanks for your help with return even without receipt.
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September 2021 by Heidi D.
After hearing about and reading horror moving experiences- I was nervous as I searched for a long distance mover. But from start to finish was happy with U Pack. They were responsive throughout the process and my truck showed up on time with a friendly, helpful driver.
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May 2021 by Katie V.
The driver showed up and was amazing I mean hands down amazing!! He was patient and helped me deal with Hoa and waited for it to all be ok with complete kindness I can't say enough about the company in general every time I called they helped with what I needed no hidden anything! It was a rough move and this company made things as easy as they were going to get! Thank you so much
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March 2021 by Steph H.
I used U-PACK For the first time this past month. (MARCH 2021, in SW Missouri) Previously, I had always hired a moving company with their own trucks to load, drive and unload my household belongings. Making the reservation was easy and I was happy with the experience at that point. (at the time of booking) The container was delivered to my driveway as scheduled. All drivers were efficient and friendly. The problem was (not discovered until later) that the container they left for had numerous holes. My move was happening during spring time, which meant quite a lot of rain. Because of the rain, 4 straight days non-stop, I actually did not pre-load anything into the container. On the day of my scheduled move-out, the loading crew opened the container & saw standing water in one corner of it (!!!) This was a huge concern - if I had loaded any of my belongings onto the truck myself they would have been ruined. Or, if it had not rained & we did not know the truck was leaking, then it would've been driven to its next destination where U-Pack was going to hold it/store it for me for approximately 9 days. (until I closed on the next house in a different city) Again, if that had happened, all of my belongings inside would have been destroyed from the rain water leaking into the container. So, I had to release the moving crew I hired - they could not do the work I had hired them to do - yet I still had to pay them for their time. Then I had to reschedule, once I knew when a new container could be delivered by U-PACK, replacing the leaky trailer they had initially given me. I called U-Pack to explain the situation. The person I spoke with was not very helpful and quite rude. I was seeking a quick solution, as I needed to be out by a certain date & a certain time for the new owners who had bought my house. ABF replaced the trailer with a brand new one. However, they could not deliver it in time for me to capitalize on the moving crew being there to help load the truck, as originally scheduled. So, it was sitting in my driveway another 2 days. It was Wednesday, when the loading crew returned to load the trailer. (they were n/a Tuesday; nor any other moving companies I called - of course not, on such short notice!). Delayed from Monday to Wednesday, I had no choice but to contact my realtor to request the new owners push back the closing date & time on the sale of my home & delay their move-in, as well. Luckily, they were very understanding and cooperative. I will be reluctant to use this type of moving service in the future. I understand that things happen sometimes. However this was within their control, from two aspects: 1) do not deliver a trailer or container to somebody that is faulty - in this case leaky and full of holes; and 2) when I called their customer service number to explain what had happened, I did not receive any empathy for the situation - - instead I received very poor customer service and the person was very rude. In fact, he even told me there was nothing he could do; that the most he could do is what I had done at that point, which was call the local provider and get them to replace the truck as quickly as possible. He was very unwilling to even attempt to help me. I was quite shocked by this. Not just from a company perspective in terms of providing a service to their customers, but from one human to another - feeling empathy for what that person is dealing with and having a much better attitude toward that person, given their predicament. None of that was conveyed, zero. In fact, he was so rude, that I'm not quite sure why he would ever have a customer service job in the first place. He seems very incapable of performing a job for which the primary focus is to SERVE THE CUSTOMER (customer service). Another thing he told me: that if I had called them a couple day prior (re leaky trailer/container), they could have resolved it in advance of my original pick up date. Well ... I did not KNOW it was leaking. It rained 4 straight days after it was dropped in my driveway, so I was not spe
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March 2021 by Salvador Cabrales
This place has the worst customer service I’ve seen in a long time!! I bought a vape bar that did not work paid $10 and the lady told me she couldn’t do anything then said I could get another one for $6!! How is this my fault!!?? Then I asked her for the owners number and she would not give it to me, finally she said I could get one replacement but if it didn’t work that was it, way to take care of your customers
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February 2021 by Dawn Wright
Easy access friendly people, all n one stop!!
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January 2021 by Curtis Coy
A fun place to win on their slot machines won 80$ theveryfirst time iplayed and is one of the few placesi can get desired for the dump truck not to mention the best place to air our tires or get the cheapest cigarettes in town
