Verizon is a telecommunications company known for its cell phones, wireless plans, and accessories. Customers frequently mention the friendly and helpful staff who provide excellent service. Many reviews highlight individual employees who go above and beyond to assist customers, ensuring they find the right phone and plan. For instance, Angelica is praised for her kindness and ability to handle multiple customers efficiently, while McKenzie and another staff member are noted for their great customer service and humor. One customer appreciated the patience of Alex, who helped transfer data from a broken phone to a new one. Overall, customers express satisfaction with the service they receive, often noting the staff's willingness to accommodate their needs and preferences.
The sales team were very tenacious to get my new phone set. Even with some glitches they had to overcome. Good employees.
June 2025
I went in to upgrade my phone. The staff was friendly and handle everything for me. It took about one hour for everything to get transferred from my old phone to the new one, but I was able to leave and take care of a few other things in town and then come back.
May 2025
McKenzie she was a good help today got me a new phone I think the other girl with her as well was helpful awesome customer service funny girls
