“Blew my tiree on a road trip up to Chicago 15 minutes outside of Monroe last week. These boys took care of me. After calling them, I was back on the road in an hour. They didn't take advantage of the situation and even stayed through their lunch time to get us back on the road. We appreciate the kindness and hard work more than we can express. If I'm ever back I'm the area we will definitely be using their services again. Great people!”
“My car died on the side of the road on my way to Kansas City. I was stranded 3 hours away with barely any phone signal. Tried calling Turpin Automotive but no one picked up. Luckily, an extremely generous and patient nearby neighbor drove me to Turpin, about 7-8 miles from my car. At the shop I met Travis, who seemed exhausted and probably overwhelmed with work, but remained friendly and helpful throughout the ordeal. He even offered to drive me to a nearby hotel if my car needed a few days to be repaired. However, he reassured me that they would try to get my car up and running as soon as possible to avoid that scenario. He was nice enough to let me stay in the office and even found an iPhone charger for me while he left to tow my car. He quickly discovered the problem. Turns out my car only ran out of gas! The gas gauge was inaccurate. It showed 2 bars left, but was actually empty. It could've been so much worse. Sure enough, they had the car up and running as soon as possible. Towing expenses and everything else came out to only $76. Which is perfect, because my insurance covers $75 for towing! No exorbitant fees, no scams, no nonsense. Seems like a good, honest business. Straight to the point. Huge thank you to Turpin Automotive, and especially to Travis, who did far more than his job required and provided outstanding service.”
“My Mercedes broke down in Monroe, halfway to my home in Atchison, Kansas. When AAA hadn't shown up after three hours, I Google and called this shop. They arrived in minutes, worked out what the problem was, and reassured me that they could fix by noon the next day. They arranged overnight lodgings for me, and had me on the road by 11:30 on the morrow. The guys were great!”
“This amazing man has helped us out with our tires so many times. He's fast. He's kind. He does amazing work. He's reasonable. We won't go anywhere else.”
7:30AM - 5PM
9 Industrial Dr, Monroe City
Auto Repair
“Very respectable, highly qualified machanics, they take care of each customer 1on 1, and have very reasonable rates. One of the best automotive shops in the country from coast to coast.”
“A 10 point Buck slammed into the Drivers door, the back passenger door, slid down by the gas tank cap, and knocked a huge chunk out of my mirror. I debated for a minute on who to call. I heard this shop and that one and go to this guy. Yeah, I wanted my 2010 Ford F150 to go to a professional. I called Blake. These guys were on it. If it wasn't for the PDR guy being on vacation, it would have been in sooner. I'll tell you what; I got my truck back looking like it came off Tom Bolands lot. No dents, no streaks from buffing, vacuumed out my truck completely, cleaned Dog Nose prints on all my glass, even installed the headlight I ordered. You guys made me smile when I got in that truck and took off. It is amazing the effort that went into getting it cleaned up and fixed. Thank you Blake and Team for your hard work. I hope I don't have another issue but if I do, I know where you guys are.”
“I just want to say that working with them was very easy, by no fault of their own I purchased a bad AC compressor I talked to Jamie explained the situation and he produced another one the following day. Very easy to deal with and had no problems returning the bad compressor. The girls in Viola were very easy to deal with as well highly recommend this company.”