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September 2023 by Tim Russell
Incredibly helpful, exceptional customer service. I highly recommend working with Double D Towing. They went out of their way to help me and my family after an accident, which is some above and beyond service you don’t see often these days.
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August 2023 by Lou Anne Danielson
We had trouble with our pickup on the interstate, rolled into town and found Double D automotive. Dale was very helpful and a knowledgeable mechanic who stopped what he was doing to help us out and get us back on the road!!!
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August 2023 by Mabel Morton
Great shop. These men are honest and good mechanics. Fair prices. Used them for years.
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January 2023 by Marlk Huxtable
Was friends with owner and son actually the whole family 23 years.i I helped roof his home tiled his bathroom carpeted his whole house for free. He has done many repairs on my vehicle's all didn't go to well. Some were a disaster. I had 2 Dodge vans I asked him to keep for me and he told me it wasn't a problem now that I have sold them to my uncle.Dale ( Dr Jekyll Mr Hyde ) throws another temper tantrum. Threatening me. Just goes to show how some people really are. We took a friend's van to the shop to have a fuel leak fixed after 7 months yes 7 months my friend decided enough and I called and told Dusty that were coming to get his van. Upon arrival I went in to ask Dale (Dr Jekyll Mr Hyde) if he owed anything and he went off. I was fresh out of. surgery from colon cancer and he acted like he wanted to hit me.Just beware there are other shops in the area that won't treat you this way. Dale I'm so so disappointed at you please take your medsServices: Tire change
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October 2022 by Scotty Potter
Awesome tire service. From the time I called till tire was fixed was 35mines.Service: Tire change
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July 2022 by Anne T.
I swung in with a quickly deflating punctured tire on my way home to Springfield from Omaha. The guys quickly patched it and got me back on the road again at a very fair price! So appreciative! Turns out great customer service isn't dead after all!
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July 2022 by jim henning
Ran into car trouble on our way from SD to Florida. These guys had us back on the road within an hour and saved our trip. 5 very enthusiastic stars!
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June 2022 by Austin Bartmess
My husband, 3 year old daughter and I hit the WORST potholes 6 miles north of Mound City. We called double D to get some help and I was so focused on getting out Kid off the highway, I forgot to ask if he took AAA which was fine if he didnt I also had cash I just wanted to double check. Once he got to us we asked him if he took AAA, and He got seriously upset and nasty with us immediately started calling my husband unnecessary things and just turned around and left us there before we could even tell him that we still wanted his services we would just pay different way. VERY UNPROFESSIONAL!!! I absolutely recommend you call MC auto instead!! He was professional, fast and effecient! Hes worth giving the business too since you have to.
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June 2022 by Bella Baloo Darcy 2
BEWARE::My young son was traveling across country the week before shipping out to boot camp in the Marines. He used this service to pull his car out of the mud after his navigation sent him the wrong way. As grateful as I am that he was gotten unstuck I feel that $350 is absolute highway robbery. I've used tow services many times for many different reasons and NEVER heard of someone taking advantage so horribly. Yes. $350. Beware.
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May 2022 by Ashley Dasher
So much to say and VERY grateful!! Dale is an AMAZING human that I have never met in person! It was a Friday at 4:15pm and my 18yr old daughter broke down on on the interstate and she was by herself!!! Tell me about a moms worst nightmare!! I was able to call Dale when I was 2hrs away and he helped!! He could have very easily turned her away or over charged us. But no, he was honest and made my daughter feel so comfortable when she was terrified! He stayed longer then close and made sure her car was safe for her to be on the road traveling. It’s good to know there are still good souls out there! Thank you Dale! Thank you Double D Towing & Auto! You will never know how grateful I actually am!
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May 2022 by Brandon Brown
They went above and beyond when we had a malfunction getting a truck from the East Coast to the West Coast. They busted their butts and made it happen, and we are truly thankful for their great service. Highly recommend Double D!
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March 2022 by Mollie Marple
I cannot stress enough how awesome this guy is and his services. We are not from Missouri or Mound city and our tire blew on a Sunday on our way to Nebraska. He was nice enough to tow our car (in a timely fashion) and even able to install a new tire on our vehicle as our vehicle did not have a spare. HE IS AWESOME!!!Service: Car towing
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March 2022 by JIM CLAYTON
The company did a incredible job of getting our truck back on the road. Blown tire on I29 replaced in 1 hour at a fair price. Thank you for your excellent service!No one will go with out toilet paper today!Jim ClaytonClayton Paper
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December 2021 by Shelley Frakes
Nice guy was reasonably good price
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November 2021 by Beth Novotnak
I was from out of town. Dropped car off because it was over heating. They had car 3 days, there was a hose leaking that they repaired. I didn't even make it 90 miles before it started over-heating again, when I opened the hood there was coolant everywhere. Do not recommend. When I contacted I got a sorry. No offer for a partial refund or service coupon if there was ever a next visit. Poor customer service and poor vehicle service experience. Paid $205.66 for labor & materials.
