Lowe's Home Improvement is the go-to destination for all your home improvement needs in Neosho, MO. The local store offers a wide range of products, from gardening supplies to new appliances and paint colors, as well as patio furniture. Customers praise the helpful staff, especially Melissa, who works in the paint department and throughout the store, making the process better and happier. However, some reviews indicate a lack of available help, with customers struggling to find someone to assist them. The plumbing department has seen improvements with the presence of Harry Sprinkle, but his departure has left customers in need of more support. The store also faces challenges with high turnover, leading to a shortage of cashiers and the need for more training. Despite these issues, customers appreciate the store's amenities, such as the free compressed air by the pro door and the well-stocked garden center. One customer had a positive experience with a cashier named Catherine, who was patient and understanding, highlighting the importance of excellent customer service.
This is my favorite Lowe's. Always helpful, courteous, and most of the associates are knowledgeable about their products.
April 2026
Always get help from their service people. They are very helpful and recommend different things that are helpful to all my projects. Love going in there and seeing the variety of stuff
April 2026
The gentleman, with a green vest, wenyy above and beyond trying to help us find what we needed. Thank you so much.
