Verizon, a renowned telecommunications company, has consistently provided excellent customer service, according to the reviews. The staff, including the friendly and understanding lady, Kat from the Neosha, Missouri location, and the knowledgeable Keira, have been praised for their professionalism, helpfulness, and quick problem-solving abilities. Customers have expressed their appreciation for the staff's ability to address their concerns, whether it was setting up prepaid contracts for individuals from South Africa or quickly resolving connectivity issues with their phones. The reviews highlight Verizon's commitment to delivering a positive customer experience, with one customer even describing their visit as a "POSITIVELY AWESOME EXPERIENCE." Overall, Verizon's strong network coverage and reliable service have made it a preferred choice among customers.
The lady was very friendly and understanding, I needed prepaid contracts for a couple guys that came from south africa amd she got them taken care of.
December 2023
Talked to Kat , Verizon neosha , mo. It was a Sunday. She answered phone without delay, she was very professional & helpful. Pulse had caring sweet voiced. I appreciated her help. Hope I got her name right.
February 2023
Keira was awesome, we walked in with 2 minutes left til they closed. We ordered our phone online from Verizon and after spending over a day with Verizon automated customer service we're not able to get it connected. She had it activated in less than 10 minutes. Will never buy online again will definitely go to see Keira.
