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March 2024 by Mike Wall
Great service, great prices, what more do you want?
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February 2024 by David Burdick
Great service, awesome people, fair prices
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February 2024 by Yahsbeauty
The staff was friendly and courteous. The pricing was excellent for the inspection. The whole facility was clean and organized. Only problem we have is that when we came in for the inspection we told them that the left blinker was out and he assured us it would be taken care of for it to pass inspection.It was not. Not sure what happened in the communication cycle but….
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January 2024 by Terri McBride
I've been going to this Big O store for several years and have always felt that they gave me good advice when buying tires and tire services. They are knowledgeable and considerate. I've never felt pressured to buy any upgrades or things that I could reasonably delay having done until a later date.
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January 2024 by Brian Otradovec
If your car breaks down from the reason you brought it in there to fix a half a mile from their shop after paying them a couple hundred dollars the MANAGER will tell you that it's not his responsibilty and HUNG up on me. This happened a couple months ago and need more work done on my truck so it reignited this hatred. But dont worry you can pay for another tow back to their shop where hey will CHARGE you to fix again what they didnt fix in the first place. Also their north glenstone location doesn't have a state inspector because I'm pretty sure they lost their license for a couple months. The main mechanic is rarely available as well. Spent 3 grand on my truck and went to three different Big O tires before this was handled.
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January 2024 by Ed “Mr.quick” Watson
Great place to get your car needs
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December 2023 by Logan Schultz
Amazing service, I showed up late on a Wednesday, they had my car done by Thursday, Brakes, Rotors and Calipers. Got all of the parts in, and I was ready to go, Todd was amazing, I didn't get the mechanics name, but he was also amazing, will be coming here for all of my vehicle needs in the future! (Not to mwntion they offered to deliver my car because I was on laughing gas) if possible it would be 6 stars.
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December 2023 by camerion gholson
Horrible experience at this Big O tires location. To start this off I have a decent amount of mechanical knowledge but i just didn't have my tools with me on vacation. I also never write reviews but after my experience i feel the need to warn others before they're scammed They essentially scammed me out of thousands of dollars. I had purchased a truck(2016 chevy 3500 140k mi) while in town for Thanksgiving and it had some steering problems (slop and looseness in the wheel)and needed a couple of ball joints replaced as well as a set of tires. The problems were severe enough that I didn't feel comfortable back home a couple of states over. They had told me that they could get the truck in the day after I called them to look it over and give me a list of repairs. I took dropped the truck off to them and they called me and told me the list of repairs that were needed to FIX my steering problems and that I also needed a SINGLE battery as well as the estimated time to fix it. The repairs they convinced me that I needed for the steering problems were ball joints, pitman arm and a idler arm. I should have known when they told me that i needed a single battery, to which i had asked doesnt it have 2 and they told me no that it only has one battery, that their mechanical knowledge was subpar due to the fact that pretty much all 1 ton diesel trucks have 2 batteries(I had not looked onder the hood of the truck since purchasing it). In no way did I tell them they only had X amount of time to fix it. I can't wait for the discrediting response littered with excuses they'll respond with. After the "repairs to fix the steering were done" I picked the truck up. Their mechanic told me the the play in the steering "was a lot less than before " to which I had responed "I paid thousands to have a problem fixed not better than before" . He had reiterated what work had been done and that he had tightened up the rack. He tightened it alright, so much so that the gears were binding on the ride while still having about 3/4 of an inch of play each way. It was soo sketchy to drive that my wife didn't feel comfortable even riding in the truck...Over the ride home the steering binding slowly subsided(gears in rack wearing out from being overtight and binding aka damage caused by their mechanic) and now the steering has even more play in it than before Big O had touched it about an inch and a half each way.I took it to a local Big O here in my home state and they told me that it needed a new steering rack(additional $2800) and there was nothing that they could do about the other store essentially just throwing parts at it. So here I am thousands of dollars spent to fix a problem that is now worse. Big O is aware that I am unhappy and has done nothing to remedy the situation. Avoid this shop at all costs.
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November 2023 by Mark Brandy stubblefield
Went in for an inspection. According to them, it wouldn't pass inspection because of 3rd brake light being out, even though the other two brake lights worked. Wanted to charge me $235 to replace light. I said no, went home and looked up the $27 light on Amazon, replaced myself very easily without any tools. Then found out in Missouri as long as two brake lights were working the third light didn't matter. Went back and finished inspection, since I already paid for that. Will not go back to this store for anything else.
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October 2023 by Sherrie Jennings
I have been a customer of big o tire in Nixa, MO. for a few years now. The staff there are very friendly. I would highly recommend them.
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October 2023 by Gabrielle Bowen
The entire staff was amazing! I went in to have my brakes checked and they were able to replace them same day, and even made the time to do a state inspection as well. I'm a busy working mom, and the fact that I didn't have to come back or take more time off work was so appreciated! Services and fees were explained well, and they were extremely friendly. I've never worked with a service shop that inspired me to write a review, but this one did! A huge thank you to you guys!
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October 2023 by Anna Buckner
Todd was so kind and helpful with everything. They did a fantastic job. I will never take my car anywhere else. Thank you all so much.
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August 2023 by Bethany Sooter
I visited Big O Tires in Nixa on a Saturday this summer because my alternator needed replacement. They assured me it could be fixed. I received a call that my car was ready, I paid and headed to my vehicle. However, upon starting it, my entire electrical system was malfunctioning. I returned to the store to inquire, and the manager became defensive, stating they don't work on foreign cars and suggesting I go elsewhere. This left me baffled – why wasn't I informed of this beforehand? They should have alerted me to the issues before I picked up my car. Isn't this common and respectable business practice? Not for Big O Tires.I had no choice but to take my car to another mechanic to rectify Big O Tires' error. Regrettably, this repair was even more costly than the alternator replacement itself. Frustrated, I contacted the regional manager, who shifted blame to BMW's design. Yet, if they are unable to effectively service foreign cars, they should be forthright with their customers before any work is done.For over two months, I've been attempting to reach out to someone higher up, seeking resolution. Each time I call, I'm met with evasion. Promises of a return call within 72 hours have amounted to nothing – not a single callback received.In sum, my experience with this company has been highly disappointing. Their service, customer support, and basic human decency have been sorely lacking. I strongly advise against entrusting your vehicle to them.
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July 2023 by Jared Miesner
Today, my wife's tire blew and she took it to this store while I was traveling out of town. She worked with Liberty and the store manager who were incredible.They went way above and beyond and took extremely great care of her, providing way more than the warranty even required. Their customer service was exemplary and I cannot recommend them enough.
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July 2023 by Michelle Robinson
Wow!!!! What an experience, I walked in to be greeted by everyone in the store with a smile and "how can we help you today?"Mike Mickley was the person that wrote me up for an oil change. Once he took my keys he showed me the waiting area and offered me cold water! The waiting room was nice and cool, also Very Clean!!!!The oil change went smoothly and very quickly. The price was unbeatable.If you have a vehicle you care about and want to take care of, you need to visit Mike at Nixa Big O Tire, he will take care of you!Thanks Mike:)Michelle Robinson
