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December 2023 by Brianna
Hannah helped me so much on the phone and gave me lots of helpful information. As a new customer it was really appreciated! Definitely a good report!
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November 2023 by Siobhan Perry
Very helpful in transferring my needs as I moved out of state. Netter than my home office.
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November 2023 by Jenny Sare
Awesome personnel! I was looking for the best rate possible for the littlest amount and they went above & beyond to find it for me.
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September 2023 by Brenda Barbel
Our Agent, Mechael, was very easy and knowledgable to work with. We were pleasantly pleased with the whole experience.
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September 2023 by Too Truthful
Customer service screwed me over after speaking with this office waiting 6 days to get in to speak with them they told me there is nothing they can do for me. After telling me they would make it right. I would not recommend this office or State Farm to anyone.
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May 2023 by Carissa Kutz
Unfortunately, I wasn't impressed with Agent Dupree. State Farm allows independent agents to represent their brand and clearly some agents are better at it than others. When you talk with an agent you want the conversation to feel like they are interested in who you are as a person and a valued part of their business (our policies result in their paycheck after all). After relocating I was looking to transfer a large group of existing State Farm policies to a local agent, we initiated a call to Mr. Dupree’s office because of a previous business connection. It took 6 attempts over the course of 6 weeks (we were abundantly patient) to get a call back directly from the agent. While I very much appreciate that he owned up to the fact he did not return our calls promptly and admitted he had no excuse, the conversation we finally had did not make me feel like I would be a valued customer going forward. I attempted to create conversation to get to know him and his office better, but the conversation felt very one-sided. I honestly don’t recall him asking anything about me as a person to better understand my needs for insurance. What I learned was that he trusts the people in his office to do the majority of the work so he can focus on other things. Surprisingly, he specifically mentioned not doing much with sales so people didn't feel like they had to rely only on him and that he leaves the majority of claims handling to one person in his office. I guess I'm left wondering what Agent Dupree does for his office. We will continue to look for a State Farm agent who is personally active and invested in their office and will value us and the business we bring to their office. #earnmybusiness #valueEVERYcustomer #thankGodforgoodteammembers
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May 2023 by Lacie Lia
Jeff is absolutely amazing. He goes above and beyond to help!
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April 2023 by Michelle Clemons
David Dupree- State Farm Insurance has the best customer service I've experienced with any insurance company ever! You always talk to a live person and they are very responsive. They do a yearly review of your policies to make sure coverages are exactly what you want. My homeowners and car insurance premiums actually went down after doing my yearly review. I was pleasantly surprised! If you are shopping around for insurance, put this company on your list!
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March 2023 by Scott Allen
We've been with David since moving to the area and can't imagine doing business with anyone else. His entire team is extremely customer service focused. Highly recommend these folks.
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March 2023 by Lavonne Metzger
We are a returning customer and very happy to be back. This location is wonderful with a great staff!
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March 2023 by Annette Caitlin
Very helpful and patient when explaining things. Great bunch of people.
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March 2023 by Jesica Fair
I have never physically been to this office but from the beginning, it has been everything I appreciate out of a business! They have GREAT customer service! They are professional, prompt, and just absolutely amazing! Pat is my #1 gal.
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February 2023 by James Abshire
These guy's are the best they have been my insurance provider for over 15 years this is the place to go if you need insurance
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December 2022 by Jess P.
I would simply like the billing issues to be addressed. I have sent a detailed email. Thank you.
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December 2022 by Sabrina Sobaski
State Farm always takes great care of us! We've been with them for a long time!
